Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W Touhy Ave in Chicago, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 764-5277.
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for being rude and dismissive.
Staff Knowledge
Several customers noted that some staff members were knowledgeable and provided great assistance, while others were perceived as uninterested or lacking expertise.
Store Operations
There were complaints about inconsistent store hours and management practices, with reports of the store being closed during advertised hours and poor handling of customer inquiries.
Positive Experiences
Despite negative feedback, many customers expressed satisfaction with their experiences, highlighting specific employees who went above and beyond to assist.
RG
Rylee Glagola
4 days ago
5.0
Tianna was extremely helpful and provided amazing service with our battery change!!
CT
Camille Taylor
Dec 27, 2025
5.0
Sumitlove is personality a very helpful and respectable
LW
Lorraine Wells
Dec 27, 2025
5.0
Great, helpful and knowledgeable people here!!! 👍
OS
Onnie S
Dec 24, 2025
5.0
My day started at the AutoZone in Evanston where I had a terrible experience. I came to this AutoZone to have them help me with my headlights and they were great! Cashier #82 had me in and out in less than 4 minutes. Gave me an option on 2 different headlights. Explained to me the difference and changed it for me all with a smile on his face. Annoyed that I had to go to 2 different AutoZones today but at least everyone in this AutoZone had a great attitude! Thanks for all your help cashier # 82!
MK
Mahadeva Kota
Dec 19, 2025
1.0
Terrible place. Condescending employees. Literally any other store in the city is better
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts at 2555 W Touhy Ave, Chicago?
AutoZone Auto Parts in Chicago is open daily from 6:00 AM to midnight.
Does AutoZone Auto Parts at this location offer in-store pickup and same-day delivery?
Yes, this AutoZone location offers in-store pickup and same-day delivery services.
What brands of auto parts are available at the AutoZone on W Touhy Ave?
You can find brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance at this store.
What types of products can I purchase at AutoZone Auto Parts on W Touhy Ave?
The store carries auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts at 2555 W Touhy Ave?
You can call them at (773) 764-5277 or email customer.service@autozone.com.
Is the AutoZone on W Touhy Ave wheelchair accessible and does it support curbside pickup?
Yes, this location supports in-store shopping, curbside pickup, and is accessible for customers.
What are some nearby places I can visit around AutoZone Auto Parts at 2555 W Touhy Ave?
Nearby you can find the Antojitos La Esquina Mexican restaurant, Indian Boundary Park Cultural Center where you can enjoy a park and playground, and the High Ridge YMCA gym and active life center.
Are there other automotive-related businesses near AutoZone Auto Parts at this location?
Yes, there is another AutoZone wholesale store nearby and the Fast Car Wash for vehicle cleaning services.
What transportation or convenience services are near the AutoZone at W Touhy Ave that can help when visiting?
Nearby there are gas stations like Marathon Gas and BP, which can be convenient for fueling your vehicle during your visit.
Where can I find health and medical facilities near the AutoZone on W Touhy Ave?
Close by are facilities such as Westwood Village Nursing and Rehabilitation Center, Elevate Care Chicago North, and Gold Coast Orthopedic.