AutoZone Auto Parts

4.1
1463 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W Touhy Ave in Chicago, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago, IL or call us at (773) 764-5277.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2555 W Touhy Ave, Chicago, IL
60645, United States

Hours

Reviews

4.1
1,463 reviews
5 stars
894
4 stars
228
3 stars
116
2 stars
46
1 star
179

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for being rude and dismissive.

Staff Knowledge

Several customers noted that some staff members were knowledgeable and provided great assistance, while others were perceived as uninterested or lacking expertise.

Store Operations

There were complaints about inconsistent store hours and management practices, with reports of the store being closed during advertised hours and poor handling of customer inquiries.

Positive Experiences

Despite negative feedback, many customers expressed satisfaction with their experiences, highlighting specific employees who went above and beyond to assist.
  • RG
    Rylee Glagola
    4 days ago
    5.0
    Tianna was extremely helpful and provided amazing service with our battery change!!
  • CT
    Camille Taylor
    Dec 27, 2025
    5.0
    Sumitlove is personality a very helpful and respectable
  • LW
    Lorraine Wells
    Dec 27, 2025
    5.0
    Great, helpful and knowledgeable people here!!! 👍
  • OS
    Onnie S
    Dec 24, 2025
    5.0
    My day started at the AutoZone in Evanston where I had a terrible experience. I came to this AutoZone to have them help me with my headlights and they were great! Cashier #82 had me in and out in less than 4 minutes. Gave me an option on 2 different headlights. Explained to me the difference and changed it for me all with a smile on his face. Annoyed that I had to go to 2 different AutoZones today but at least everyone in this AutoZone had a great attitude! Thanks for all your help cashier # 82!
  • MK
    Mahadeva Kota
    Dec 19, 2025
    1.0
    Terrible place. Condescending employees. Literally any other store in the city is better

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts at 2555 W Touhy Ave, Chicago?

AutoZone Auto Parts in Chicago is open daily from 6:00 AM to midnight.

Does AutoZone Auto Parts at this location offer in-store pickup and same-day delivery?

Yes, this AutoZone location offers in-store pickup and same-day delivery services.