Business Details
About
Auto Repair ShopAuto Air Conditioning ServiceBrake ShopOil Change Service StationTransmission Shop
The Auto Service 1 name has been synonymous with quality and dependability for years. We vow to exceed your expectations for quality, dependability, and customer service. Our mechanics can handle any job from a quick oil change to diagnosing engine trouble to brake repair and air conditioning repair. We service most domestic cars and light trucks. Please visit one of our 2 locations in Chicago, IL, for your next auto repair!
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- RestroomAvailable
Location
Hours
Reviews
4.8
312 reviews
5 stars
286
4 stars
12
3 stars2
2 stars2
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Most customers praised the friendly, professional, and knowledgeable staff, highlighting their clear communication and willingness to explain repairs.
Quality of Work
Many reviews noted the thoroughness and quality of repairs, with several customers expressing satisfaction with the results and the transparency of the work done.
Trustworthiness
Numerous customers emphasized the honesty and integrity of the business, appreciating the fair pricing and the avoidance of unnecessary repairs.
Mixed Experiences
While many reviews were positive, there were some negative experiences regarding scheduling issues and customer service, particularly related to communication.
- WFWilliam Falcon1 day ago5.0I had a broken leaf spring on my truck, since I really don't carry big loads I wanted to replace both sides with something better so I came to Auto Service 1 . For an upgrade set of leafsprings. I found them searching the internet and figured I'd give them a shot. Got to say, I'm a real big car guy so good work done on my truck is important to me. The people and management at this shop were great. They were serious about giving me the best options for my upgrade parts and I couldn't of been happier with the results. They were extremely professional and explained everything to detail. From what they were going to do to the truck ,and also the benefits of the upgrade. I would definitely do buisness with them again.
- JVJoseph VazquezJan 6, 20265.0These guys were great. Had a cracked radiator on my Chrysler van that hit me on Christmas Eve, and not only were they able to service me within a timely manner, they beat another local shop by almost $500. Their communication was great from start to finish. They ran the comprehensive report and also explained some other areas of concerns that could come up with no pressure to take care of it with them. Really don't have enough good things to say; service, communication, the warranty they offer, everything was great. I will be coming back with any other mechanical needs in the future.
- CTCiara TJan 5, 20265.0Very nice people! Go up and beyond to make sure your vehicle is up to part! Very professional!
- GDGiuseppe DamianoDec 29, 20255.0The people there where all friendly , nice , and respectful. They took their time to talk to you and were not in a rush. Them taking pictures of what they saw and sending them to me before doing the work , was awesome. I will recommend this shop to everyone i know.
- MHMichael HermanDec 8, 20255.0This is a place I would go to without a doubt . They were upfront and to the point and told me exactly what the problem/ solution / cost / time involved were and finally that is exactly how the results came out. I was extremely impressed by their style of doing business and unlike the brand name stores where they rip off a customer As always. I highly recommend this business however I forgot to get their names.
Frequently Asked Questions About Auto Service 1
What types of auto repair services does Auto Service 1 offer?
Auto Service 1 offers a range of services including oil changes, engine diagnostics, brake repair, air conditioning repair, transmission services, tire repair, wheel alignment, and auto tune-ups.
Where is Auto Service 1 located?
Auto Service 1 is located at 3301 N Harlem Ave, Chicago, IL 60634, USA.
What are the business hours of Auto Service 1?
Auto Service 1 is open Monday through Friday from 7:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
Does Auto Service 1 have facilities accessible for customers with disabilities?
Yes, Auto Service 1 has wheelchair accessible entrances and parking.
Can I pay with a debit card or mobile payment at Auto Service 1?
Yes, Auto Service 1 accepts debit cards and mobile NFC payments. It does not require cash only.
How can I schedule a service appointment with Auto Service 1?
You can schedule a service appointment online at https://autoservice1chicago.com/schedule/.
What nearby places can customers visit around Auto Service 1?
Nearby places include Jibaritos on Harlem (Puerto Rican/Latin American restaurant), Palermo Bakery, and Hubble Hookah (hookah bar and Middle Eastern restaurant), which customers might enjoy before or after their auto service visit.
Are there convenient gas stations near Auto Service 1?
Yes, nearby gas stations include OUR TOWN AUTO CENTER and Mobile 2000, which can be helpful for customers refueling their vehicles near Auto Service 1.
Where can I find other automotive-related services close to Auto Service 1?
Nearby you can find Auto Service 1's other location and automotive parts and accessories, as well as Audio Electronics for IT and appliance repair.
What other services can be found near Auto Service 1?
In addition to automotive services, nearby services include legal assistance at Kocinski Law Offices LLC, beauty services like Fades By Adi barber and Crazy Nails Chicago nail salon, and financial services from COUNTRY Financial representatives.