Business Details
About
Auto Repair ShopAuto Air Conditioning ServiceBrake ShopOil Change Service StationTransmission Shop
The Auto Service 1 name has been synonymous with quality and dependability for years. We vow to exceed your expectations for quality, dependability, and customer service. Our mechanics can handle any job from a quick oil change to diagnosing engine trouble to brake repair and air conditioning repair. We service most domestic cars and light trucks. Please visit one of our 2 locations in Chicago, IL, for your next auto repair!
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- RestroomAvailable
Location
Hours
Reviews
4.6
242 reviews
5 stars
210
4 stars
10
3 stars1
2 stars2
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service, highlighting the staff's communication and willingness to help.
Transparency
Several reviews noted the use of photos and detailed explanations for repairs, contributing to a sense of trust and transparency.
Quality of Work
Customers frequently reported satisfaction with the quality of repairs and maintenance, often mentioning that their vehicles performed better after service.
Pricing Concerns
Some customers expressed concerns about pricing, with a few alleging overcharging or recommending unnecessary repairs.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding service quality and trustworthiness, particularly related to specific repairs.
- JJJenny Jones6 days ago1.0So I called this place I spoke with Ivan. He was very rude. I told him that all I needed was a new muffler. Nothing else can I get a price told him what kind of car I had it was just for a new muffler. He was very rude to me. Tell me that he has to see my vehicle and check it out first I don’t need my vehicle checked out I know what’s wrong with it. I need a muffler. He said this is how this works. You can go somewhere else and hung up in my face. Ivan was real rude. If someone wants to buy a muffler why can’t the person get a price? Never supposed to make the customer feel uncomfortable and you want my money I would not recommend this place
- FUFranklin UruNov 15, 20255.0I just want to give a big shout-out to Ivan at the front desk. He was amazing and provided great customer service. He really made my experience better. Thank you, Ivan.
- JAJasmin AguirreNov 3, 20255.0They’re a bit pricey but they’re great at what they do. Back in March of this year, they rebuilt the transmission on my 01’ Acura MDX for $2.8k and was done within 4 days. I had also got other repairs that added up to $3.6k. To this day, the transmission is still going strong. They also offer financing through Koalafi which is great if you need to fix your car asap but don’t count with all the funds!
- MWMarcus WolfeOct 27, 20251.0The man who works the front desk talk too much and make promises he doesn't keep. He lacks couth. Videos are taken and diagnosis are made of the things that appear to need repair. However, videos are not provided after you repaired. I brought the vehicle in for one thing a host of things were diagnosed and the initial issue still isn't repaired.
- TSThe Bloomin SpindleOct 19, 20255.0I continue to be impressed with this company! I have been a customer at the Harlem shop and have always received excellent service and great advice at a fair price. I switched to the Kedzie shop this time because it was on my way to work. Wow, what amazing service, and from such kind professionals! They made a bad day into a fabulous week! Ivan is the best!!
Frequently Asked Questions About Auto Service 1
What services does Auto Service 1 provide?
Auto Service 1 offers a wide range of automotive repair services including oil changes, engine diagnostics, brake repair, air conditioning repair, transmission services, tire repair, wheel alignment, and auto tune-ups for most domestic cars and light trucks.
What are the operating hours of Auto Service 1?
Auto Service 1 is open Monday through Friday from 7:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
Where is Auto Service 1 located?
Auto Service 1 is located at 2844 N Kedzie Ave, Chicago, IL 60618, United States.
How can I schedule a service appointment at Auto Service 1?
You can schedule your service appointment online by visiting https://autoservice1chicago.com/schedule/.
Does Auto Service 1 accept mobile payments or debit cards?
Yes, Auto Service 1 accepts payments via debit cards and mobile NFC payments.
Is Auto Service 1 accessible for customers with disabilities?
Yes, Auto Service 1 has a wheelchair accessible entrance to accommodate customers with disabilities.
Does Auto Service 1 have restroom facilities for customers?
Yes, restroom facilities are available for customers at Auto Service 1.
What are some nearby auto repair options to Auto Service 1?
Nearby auto repair options include Tico's Auto Repair, which also offers tire repair and oil change services, and another AutoService1 location offering automotive repairs and oil changes. These alternatives can be useful if you need a second opinion or additional services.
Are there dining options close to Auto Service 1 where I can eat before or after my service?
Yes, nearby dining options include Yusho (a Japanese restaurant), Con Todo and La Cocina (Mexican restaurants), EaThai (Thai and Asian cuisine), as well as various bars such as Common Decency and Feverdream. These places provide convenient spots to relax and enjoy a meal around your service appointment.
What nearby places could I visit for fitness or leisure around Auto Service 1?
For fitness, you can visit the Logan Square Aikido martial arts club nearby. For arts and entertainment, Studio Instrument Rentals Chicago and Olympus Studios are close by, offering music production and event photography services. These options provide diverse leisure activities near Auto Service 1.