Alamo Rent A Car

3.9
225 reviews
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Business Details

203 N La Salle St, Chicago, IL
60601, United States
(800) 462-5266
https://www.alamo.com/en/car-rental-locations/us/il/chicago-loop-w-lasalle-st-15v4.html
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About

Car Rental AgencyAlamo
Save time, get great deals and discounts when you book your next rental car with Alamo at Chicago Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in IL and abroad at over 1,000+ airport locations.

Location

Alamo Rent A Car
203 N La Salle St, Chicago, IL
60601, United States

Hours

Reviews

3.9
225 reviews
5 stars
125
4 stars
35
3 stars
13
2 stars
13
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist, particularly highlighting individuals like Mickey and Mikyl.

Reservation Issues

Several reviews mentioned problems with reservations, including cars not being available at the time of pickup and issues with the reservation system.

Location Challenges

Customers reported difficulties finding the rental location and navigating the parking garage, indicating a need for better signage and clearer directions.

Vehicle Quality

The condition of the rental cars was generally well-received, with many noting that the vehicles were clean and well-maintained.

Mixed Experiences

While many had positive experiences, there were notable complaints regarding rude staff and discriminatory practices, leading to a mixed overall perception.
  • AG
    Aaron Girard
    2 days ago
    5.0
    Best rental car company out there by a mile, every time. Thomas and his staff at this location are excellent. Highly recommend.
  • CM
    Colin Martin
    Dec 9, 2025
    5.0
    I’m gonna go as far as saying, the BEST service I’ve ever received from a car hire. Sure the guy was mickey? Another guy there also, both outstanding… Hope to see you again…
  • AA
    Aqsa Adnan
    Dec 6, 2025
    5.0
    Mikayul was extremely helpful and Alamo worked with us during a winter Chicago snow storm.
  • CR
    Carolyn Ramsey
    Nov 30, 2025
    5.0
    Went in at 7am today to get a car and Mickey and Justin were Amazing. Very helpful, professional and friendly! Took what has been a few very stressful travel days and made it much better! Highly recommend them.
  • LR
    Lauren Reed
    Nov 24, 2025
    5.0
    I had an incredible experience thanks to Mickey at the Alamo location in the Chicago Loop. After Budget rented me a car outside of their operating hours, leaving me stranded with no way to pick it up. Mickey stepped in, even though it wasn’t his company’s issue. He went completely above and beyond to help me secure a rental car and get home safely. He was kind, patient, professional, and genuinely cared about making sure I was taken care of. It’s rare to meet someone who not only does their job well but embodies everything you’d hope for in an employee. Because of Mickey, I’ll only be renting with Alamo from now on. They are incredibly lucky to have him!
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Frequently Asked Questions About Alamo Rent A Car

What is the address of Alamo Rent A Car in Chicago?

Alamo Rent A Car is located at 203 N La Salle St, Chicago, IL 60601, US.

What services does Alamo Rent A Car offer?

They offer car rental services including economy car rental, vacation car rental, rental cars, and airport pick up.