Advance Auto Parts

4.1
233 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 5622 W Roosevelt Rd in Chicago offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
5622 W Roosevelt Rd, Chicago, IL
60644, United States

Hours

Reviews

4.1
233 reviews
5 stars
138
4 stars
34
3 stars
32
2 stars
9
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and attentive, particularly highlighting individuals like Mariano and Shalitha for their exceptional service.

Staff Attitude

While most reviews noted friendly and professional staff, some customers reported instances of rudeness and poor attitude from certain employees.

Product Availability

Customers appreciated the variety of auto parts available and the ability to order specific items, although there were complaints about incorrect orders.

Service Speed

Feedback was mixed regarding service speed; some customers experienced quick assistance, while others noted slow service and long wait times.

Store Environment

Several reviews mentioned issues with the store's cleanliness and parking situation, indicating a need for improvement in these areas.
  • DH
    Diana Hardy
    Nov 15, 2025
    1.0
    OVER PRICED
  • JM
    Jose Martinez
    Nov 11, 2025
    5.0
    I came too this location and I met this lady she was the only one in the store at the time and she did great she helped me put my wipers on and she did them so fast in the cold and everything she is the assistant manager at the store on Roosevelt and central just wanted to recognize her and her greatness keep doing great work thanks Lita.
  • JC
    Juan Carlos
    Oct 28, 2025
    5.0
    I had a great experience at this location with a chica negra name shalitha she helped me even when I spoke very little English she still helped me too the best of her ability and she did great I will for sure be back at this location
  • ST
    Sonia Torres
    Oct 14, 2025
    5.0
    The staff here are very helpful, and attentive. I needed help in purchasing a bulb for my vehicle. Gustavo and Mariano, took a look at the car before I made the purchase. They take really good care of their customers. Very knowledgeable about my specific vehicle and need. Thank you! I appreciate you both.. you made my day.
  • JT
    Jasmin Turner
    Oct 10, 2025
    5.0
    I ran into the nicest young lady that I ever met she was phenomenal she greeted me as I walked in walked me around the store too help with anything I needed her name was Lita she said she was the assistant manager and must I say she was a great help with everything I needed any question I had she had the answer I was looking for very great customer service shout out too her and this location was great!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*