Advance Auto Parts

4.1
211 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 3452 W Montrose Ave in Chicago offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
3452 W Montrose Ave, Chicago, IL
60618, United States

Hours

Reviews

4.1
211 reviews
5 stars
124
4 stars
37
3 stars
19
2 stars
4
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unresponsive.

Product Availability

Customers appreciated the variety of parts available, but some noted issues with stock and order fulfillment.

Service Speed

Many reviews highlighted fast service, although there were instances of slow or disorganized service reported.

Staff Attitude

While some staff were described as friendly and helpful, others were criticized for poor attitudes and lack of engagement with customers.
  • AG
    Alysia Shanthea Garcia
    Dec 7, 2025
    5.0
    Fast service
  • MT
    Mr T
    Dec 5, 2025
    5.0
    That is great great customer service. Everyone is really helpful especially manager. She is really helpful in assisting me with my core refund.
  • NN
    Norma
    Dec 3, 2025
    2.0
    Se tardan para atender a los clientes
  • VO
    Vida Opoku
    Sep 29, 2025
    5.0
    Best customer service and great experience EVER!! I am a frequent customer at this location which usually I get to meet with different managers. However, my today’s experience was totally different. These two need a raise for what they do! Rob & Sandra! Thank you so much. You two are the BEST!
  • CK
    Connor Keegan
    Sep 18, 2025
    5.0
    Had an amazing experience with Rob (or Rod, didn't quite hear :)) this afternoon. Went in to get my battery tested and only had to wait about a half hour for the battery to be fully checked. The test found out that it was a bad battery, and they were able to locate my purchase from an Advance Auto Parts store across the country and made sure my warranty was upheld. Will definitely be a return customer!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*