Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 3452 W Montrose Ave in Chicago offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
207 reviews
5 stars
122
4 stars
36
3 stars
19
2 stars3
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for rudeness and lack of assistance.
Product Availability
Customers appreciated the variety of parts available, but some noted limited options for specific items.
Store Experience
Experiences varied widely; some customers reported friendly and efficient service, while others encountered disorganization and long wait times.
Staff Attitude
Staff attitude was inconsistent; some employees were described as friendly and helpful, while others were reported as rude or dismissive.
Return Policy Issues
Several customers expressed frustration with the return policy and handling of returns, indicating a need for clearer communication.
- VOVida OpokuSep 29, 20255.0Best customer service and great experience EVER!! I am a frequent customer at this location which usually I get to meet with different managers. However, my today’s experience was totally different. These two need a raise for what they do! Rob & Sandra! Thank you so much. You two are the BEST!
- CKConnor KeeganSep 18, 20255.0Had an amazing experience with Rob (or Rod, didn't quite hear :)) this afternoon. Went in to get my battery tested and only had to wait about a half hour for the battery to be fully checked. The test found out that it was a bad battery, and they were able to locate my purchase from an Advance Auto Parts store across the country and made sure my warranty was upheld. Will definitely be a return customer!
- ETEmily TAug 29, 20254.0Was able to get what I needed quickly the only reason it’s not 5 star is because there was only one option.
- RDRey DavilaAug 24, 20255.0I went in to Advance for a battery test. And Christopher went above and beyond. I had to get another battery. But his customer service was amazing. Will definitely come back here. Thank you again Christopher. Have an awesome day.
- WRWillie, RiveraJul 24, 20251.0Terrible service. Need to check my battery, the guy said the texter dont work. 2 week before bring my starter to see if work or no so l can buy me a new one . The lady on the conter(employee) the texting machine dont work. Really what service is that....👎
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is Advance Auto Parts located in Chicago?
Advance Auto Parts is located at 3452 W Montrose Ave, Chicago, IL 60618.
What are the operating hours of Advance Auto Parts at 3452 W Montrose Ave?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer free installation services?
Yes, Advance Auto Parts offers free installation for batteries and windshield wipers with purchase. Exclusions may apply.
Can Advance Auto Parts test my car battery's health?
Yes, team members can test the health of your battery for free but cannot charge it. They sell replacement batteries and offer free installation with purchase. Exclusions may apply.
Does the store recycle used motor oil and batteries?
Yes, Advance Auto Parts recycles used motor oil and car batteries for free. Exclusions may apply.
What payment methods are accepted at Advance Auto Parts?
The store accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Advance Auto Parts have curbside pickup or in-store shopping options?
Yes, they offer both curbside pickup and in-store shopping services.
Are there any nearby transit stations to Advance Auto Parts for easy access?
Yes, the Montrose & St Louis transportation station is nearby, providing convenient transit access to the store.
What restaurants are near Advance Auto Parts where I can eat before or after shopping?
Near Advance Auto Parts, you can find several Mexican restaurants such as Taqueria El Aguila Real 2 and Taqueria El Primo, as well as El Tacontento Taqueria y Neveria for tacos.
Where can I get automotive repair services close to Advance Auto Parts?
Nearby automotive repair options include Maltos Auto Service, Arellanos Auto Service (which also offers tire sales and repair), and Lightning Auto Repair.