Advance Auto Parts

4.1
214 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 5001 W Madison St in Chicago offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
5001 W Madison St, Chicago, IL
60644, United States

Hours

Reviews

4.1
214 reviews
5 stars
110
4 stars
55
3 stars
29
2 stars
3
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and friendly, with several specific mentions of individual employees providing exceptional service.

Product Availability

Customers noted that the store generally has a good stock of parts, although some mentioned instances of items being out of stock.

Store Cleanliness

The store was frequently described as clean and well-organized, contributing to a positive shopping experience.

Mixed Experiences

While many reviews were positive, there were a few mentions of poor service and long wait times, indicating inconsistency in customer experiences.
  • BN
    BeyVon North
    6 days ago
    5.0
    Max and rob the goat just go in and ask for them they will make sure you not buying extra stuff and will make sure you that’s everything you need big help appreciate you🤞🏽
  • MM
    Michael Jordan (MixMasterMikeJ)
    Nov 11, 2025
    4.0
    Very knowledgeable when comes to helping auto repair. Down to earth staff and understands the customers
  • CT
    charity turnipseed
    Nov 8, 2025
    5.0
    Jimmy was my sales representative at the store on Madison in Chicago, he did an exceptional job, he was very helpful and knowledgeable about the parts I had to get for my truck. Thanks, you’re appreciated…
  • JM
    janice mason
    Sep 5, 2025
    5.0
    My husband and I was really feeling hopeless about our situation with my car getting our battery changed.We had visited 2 experienced battery companies and they turned us down even after accepting our funds.But boosie and Isaac on Laverne at advanced auto parts on Madison in Chicago really reassured my husband and I that they could get the job done.And they did I am forever GRATEFUL !! Thanks yall!!❤️🫶
  • HH
    Hamma Head
    Mar 7, 2023
    5.0
    Decent service

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*