Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2320 W 47th St in Chicago offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.0
239 reviews
5 stars
131
4 stars
43
3 stars
24
2 stars
7
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for being helpful, while others were criticized for poor service and lack of professionalism.
Management Issues
Frequent complaints about management practices, including poor communication and lack of support for employees, leading to high turnover.
Product Availability
Customers reported issues with stock availability and receiving incorrect parts, leading to frustration and dissatisfaction.
Store Environment
Some customers noted a clean and organized store, while others experienced long wait times and inadequate staffing.
Positive Employee Feedback
Several customers highlighted specific employees for their exceptional service, indicating that individual staff members can significantly enhance the customer experience.
- EMEdgar MaciasOct 8, 20251.0Hello I was a former employee at this location , First thing is Management is horrible same reason they have new employees every other month , I was let go without a notice and it was retaliation for putting In my resignation about a week ago , The only thing that makes this store stand out is the employees that are truly trying to make a difference within the company which is why you see reviews on the EMPLOYEES only , Management on the other hand will let the Employees do the training for them and still expect them to take care of other store duties! If you don’t want to be overworked and underpaid I suggest you stay away!
- AFAmando FernandezAug 17, 20255.0Juan was great and super helpful
- JAJ AAug 10, 20255.0Shout-out to Juan and Monica, but mostly Juan, though. Dude went above and beyond and his shift had barely started. It's clear that he's the subject matter expert in that shift. I was in there a few times that day and he was getting pulled in multiple different directions at the same time. Juan handled it with a good attitude and stayed on point. We troubleshooted a part issue, tool loan, and overall great customer service. Shout out to Juan.
- AMAlexus MooreNov 1, 20181.0This place is ridiculous!! I ordered an mass air flow sensor a guy LIES and says it’s there so I get there about 3 hours later or so.. guess what NOT THERE! Ed swears up and down the part isn’t there and he doesn’t even know who I TALKED TO at 1:56pm !! But that could be a LIE too !! Definitely not treated like a valued customer spending almost 200 dollars on ONE CAR PART!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts at 2320 W 47th St in Chicago offer?
Advance Auto Parts offers automotive aftermarket products, free battery testing, free battery and wiper installation with purchase, free engine code scanning, and free battery and oil recycling.
Can Advance Auto Parts install my car battery?
Yes, the store will install your battery for free with purchase. Exclusions may apply.
Does Advance Auto Parts recycle used oil and batteries?
Yes, they recycle used motor oil and batteries for free. Exclusions may apply.
Can a Team Member check my car's battery health?
Yes, Team Members can test the health of your battery, but they cannot charge it. They also install replacement batteries for free with purchase. Exclusions may apply.
Does Advance Auto Parts offer any discounts?
Yes, a 10% military discount is offered for active duty and veteran service members.
What are the store hours for Advance Auto Parts at 2320 W 47th St?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
What payment options are accepted at Advance Auto Parts?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What nearby services can customers find around Advance Auto Parts in Chicago?
Nearby, customers can find UPS Access Point for shipping services, Tenorio Tire Shop for tire and automotive repair, and a BP gas station with a convenience store.
Are there nearby banking or financial services close to Advance Auto Parts?
Yes, customers can access services at PLS Check Cashers, PLS Loan Store, Coinme Bitcoin ATM, Western Union, and The Exchange Network ATM nearby.
What local amenities are available near Advance Auto Parts for customers to visit?
Nearby amenities include Marce’s Barbershop for grooming, Paleteria Ayutla for ice cream and smoothies, Walgreens pharmacy and convenience store, and Hot Mexican Peppers Inc. for specialty groceries and dining.