Advance Auto Parts

4.1
231 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 7118 S Stony Island Ave in Chicago offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
7118 S Stony Island Ave, Chicago, IL
60649, United States

Hours

Reviews

4.1
231 reviews
5 stars
135
4 stars
50
3 stars
16
2 stars
5
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, friendliness, and professionalism, particularly highlighting employees like Shay and Henry.

Product Knowledge

Several reviews noted that staff members were knowledgeable about products and provided valuable assistance in selecting the right parts.

Inconsistency

There were mixed reviews regarding service quality, with some customers experiencing rude behavior from certain employees and issues with product availability.

Store Management

The store manager received both commendations for excellent service and criticism for unprofessional behavior, indicating inconsistency in management quality.

Pricing Issues

Some customers expressed frustration with pricing policies, particularly regarding price matching and perceived high costs.
  • AH
    Asia Hurt
    Nov 14, 2025
    5.0
    Store manager Sha is great! She always helps me and makes sure it’s a great experience! I only shop here because of her!
  • BP
    Brenda Payne
    Nov 10, 2025
    5.0
    Shay was very nice to me help me on a few occasions thanks so much 🙃
  • AK
    Antoine P. Kinard
    Nov 2, 2025
    5.0
    I want to compliment the store manager Sha. Her entire staff to include Memo who recently assisted me with making the right selection for winter wiper blades and he even put them on my vehicle. Leo is another great employee who also exhibits a wonderful professional attitude. The amazing thing about Ahandra "Sha" always has a positive response regarding parts and service....she never changes and always has a smile and salutation. I f you want great customer service consistently then visit the Advance Auto Parts store at 7118 S. Stoney Island.
  • LM
    Liz Miller
    Nov 2, 2025
    5.0
    Ms.Shay is Wonderful and Very Helpful knows just what you need and how to help you , Awesome Personality ❣️
  • MJ
    Malondra Jefferson
    Oct 26, 2025
    5.0
    Shea & Leo are the best! Shea was sorting through some items that were going to be discarded and decided to bless me with a windshield wiper! She also recommended a really good wiper for the other side! Leo got my email all updated and was super kind and pleasant! Appreciate them both! & shout/out to Henry for working on my vehicle on his off day! The whole team is amazing 👏🏾

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*