Advance Auto Parts

4.2
236 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 7118 S Stony Island Ave in Chicago offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
7118 S Stony Island Ave, Chicago, IL
60649, United States

Hours

Reviews

4.2
236 reviews
5 stars
140
4 stars
50
3 stars
16
2 stars
5
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness and knowledge, particularly highlighting individuals like Henry and Shay for their exceptional service.

Staff Attitude

While most reviews were positive about staff interactions, there were notable complaints about unprofessional behavior from some employees, particularly regarding customer assistance.

Product Availability

Several customers expressed frustration over the store's inability to stock certain items or match online prices, leading to dissatisfaction.

Overall Experience

The majority of reviews reflected a positive shopping experience, with many customers indicating they would return due to the friendly atmosphere and helpful staff.
  • DW
    donald washington
    Dec 5, 2025
    5.0
    I would like to definitely give a shot out to store manager Henry for excellent customer service and going above and beyond to help not only me but for customers who were before me now I know that I can find good service and know that the Klerk has knowledge and experience u guys have a customer for life thanks again Henry
  • BB
    bscarr1978
    Dec 4, 2025
    5.0
    Henry was excellent! Very pleasant and assisted me with my car needs. I will always come back to this location for the amazing customer service.
  • TT
    Tnisha
    Dec 1, 2025
    5.0
    I had such a compassionate experience with the staff on Monday morning at the facility on 71st & Stoney Island they were very attentive to my needs and got the job done. I really appreciate a staff that makes sure the customer leaves out happy and pleased. And today’s service was over and beyond. The Gentleman put the battery in my car I bought. And the lady gave me the best words of encouragement. Please keep up the Great work Staff Appreciated customer Ms. Tnisha Morris
  • LJ
    Leo CANSELOR JR
    Nov 27, 2025
    5.0
    THEY HAVE EVERYTHING THAT YOU WANT AND NEED.
  • AH
    Asia Hurt
    Nov 14, 2025
    5.0
    Store manager Sha is great! She always helps me and makes sure it’s a great experience! I only shop here because of her!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*