Advance Auto Parts

4.0
244 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 4015 W Hirsch St in Chicago offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
4015 W Hirsch St, Chicago, IL
60651, United States

Hours

Reviews

4.0
244 reviews
5 stars
129
4 stars
54
3 stars
24
2 stars
12
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific employees for their excellent service.

Store Conditions

Several reviews noted improvements in store appearance and organization, although some customers experienced long wait times and unmotivated employees.

Product Availability

Customers appreciated the variety of parts available, but some reported issues with stock and order fulfillment, leading to frustration.

Mixed Experiences

While many had positive interactions, there were notable complaints about specific employees providing poor service, leading to inconsistent customer experiences.
  • RR
    Richie Ramirez
    Dec 20, 2025
    5.0
    I needed a new battery and as someone who knows literally nothing about cars, they were so great, nice, and helpful!
  • AF
    Aeisha Fisher
    Dec 5, 2025
    5.0
    The General Manager Eddie and his team went above and beyond providing excellent customer service while helping me get the things I needed for my vehicle!!!!
  • JR
    Jasmine Rivera
    Nov 24, 2025
    5.0
    Tim was very nice and professional appreciate him holding his co-worker accountable on maintaining professionalism in the storefront🙏💪
  • GS
    GOLDIE SHORTLEGGS
    Nov 20, 2025
    5.0
    Eddie and the rest of the crew definitely made me wanna shop more..they are all genuinely when it comes to customer service..especially Eddie he goes out of his way to make sure that us as customers get exactly what we need…it only allowed me to give 5 stars if it was up to me they would have more stars for sure..
  • JB
    Jesus Bizarro
    Nov 12, 2025
    5.0
    Great place very knowledgeable and great customer service This is the best the store ever looked In a long time shout out management!!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*