Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W 14th St in Chicago Heights, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago Heights, IL or call us at (708) 679-0194.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
278 reviews
5 stars
169
4 stars
54
3 stars
31
2 stars
7
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the helpfulness and professionalism of staff, others reported poor service and unhelpful attitudes.
Staff Knowledge
Several reviews highlighted the staff's knowledge and ability to assist customers with their automotive needs, particularly in diagnosing issues and providing recommendations.
Product Availability
Customers appreciated the availability of parts and products, often noting that the store had what they needed at competitive prices.
Store Environment
The store environment received mixed reviews, with some customers describing it as friendly and welcoming, while others noted issues with staff behavior and professionalism.
Service Speed
There were complaints about slow service at times, with some customers expressing frustration over wait times despite the store not being busy.
- AJAlmond JonesNov 9, 20251.0Very unprofessional. I needed a new headlight and the lady walked away and I walk in the store and she’s helping other customers. So confused. I’ll be calling to complain Monday
- NSNaynay SandersOct 21, 20251.0Bad customer service no greeting you when you walk in…Cursing In front of customer and don’t pay attention to customer… Better customer service
- GLGrace LancasterSep 16, 20255.0I got the utmost respect for Sade M and the Manger, they had patience and assist me with my inquiries.
- TTTh1nkthatimkobeAug 11, 20255.0Carolyn was nice and helpful and even though she wasn’t suppose to change my battery to my car, she still help me out a lot. Thank you again for the help
- CJcoco JamisonJul 18, 20255.0The manager and was great
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts in Chicago Heights?
AutoZone Auto Parts in Chicago Heights is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer same-day delivery services?
Yes, AutoZone Auto Parts offers same-day delivery for its products.
Can I pick up items in-store at AutoZone Auto Parts?
Yes, in-store pickup is available at AutoZone Auto Parts in Chicago Heights.
What types of auto parts brands are available at AutoZone Auto Parts?
AutoZone Auto Parts carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What types of products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts.
Where is AutoZone Auto Parts located in Chicago Heights?
AutoZone Auto Parts is located at 565 W 14th St, Chicago Heights, IL 60411, USA.
If I'm visiting Marcus Chicago Heights Cinema, can I also stop by AutoZone Auto Parts easily?
Yes, Marcus Chicago Heights Cinema is a nearby entertainment option, so you can conveniently visit AutoZone Auto Parts before or after your movie.
Is there a Starbucks close to AutoZone Auto Parts where I can grab a coffee?
Yes, Starbucks is near AutoZone Auto Parts, making it convenient to get coffee before or after your auto parts shopping.
Where can I find automotive repair services near AutoZone Auto Parts?
Nearby automotive repair services include AAMCO Transmissions & Total Car Care, 1 Spark Auto, and Velasquez & Sons.
What contact options do I have if I have questions for AutoZone Auto Parts?
You can call AutoZone Auto Parts at (708) 679-0194 or email customer.service@autozone.com for assistance.