Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Joe Orr Road in Chicago Heights, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago Heights, IL or call us at (708) 709-0489.
Many customers praised the staff, particularly Emmanuel and Frank, for their exceptional service, knowledge, and willingness to help.
Knowledgeable Staff
Several reviews highlighted the expertise of employees, especially in diagnosing car issues and providing helpful advice.
Mixed Experiences
While most feedback was positive, some customers reported negative experiences with specific employees who lacked knowledge or provided poor service.
Store Environment
Customers appreciated the friendly atmosphere and the store's organization, although some noted issues with understaffing during busy times.
LC
Latasha Clayton
Feb 16, 2026
1.0
I PURCHASE A BATTERY FOR MY CAR 12/31/2025. BATTERY LASTED UP UNTIL 2/11/2026. THEY SAID THAT THIS NEW BATTERY JUST NEEDED TO BE CHARGED. HOW SO THIS IS A NEW BATTERY. SO THEY CHARGED THE BATTERY FOR 4 HOURS & SAID IT WAS FINE. NO I WOULD LIKE A REFUND. ARE YOU KIDDING ME.AUTO ZONE THIS IS NOT RIGHT AT ALL. YOUR STORE is.................. & this is not last of this . Thank you very much.
AA
Anglen
Feb 15, 2026
5.0
Awesome time with Phinehas helping me install my plates spacer to my car!
VM
vanessa mcgee
Feb 14, 2026
5.0
At Autozone 2591, Emmanuel Roberts was very kind and patient with me,I highly recommend him to ppl
MS
Markus Smith
Dec 10, 2025
5.0
I wanted to leave a 5 star review for Phineas the store associate who helped me out when I was in a bind with my car battery. He was patient, knowledgeable, kind, and very hardworking.
Frequently Asked Questions About AutoZone Auto Parts
What are the weekly operating hours for AutoZone Auto Parts in Chicago Heights?
AutoZone Auto Parts is open Monday to Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:30 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Chicago Heights, IL?
The store is located at 142 Joe Orr Rd, Chicago Heights, IL 60411, USA.
What types of automotive products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts offer in-store pickup and delivery options?
Yes, AutoZone offers in-store pickup and same-day delivery services.
How can I contact AutoZone Auto Parts in Chicago Heights?
You can call them at (708) 709-0489 or email customer.service@autozone.com for assistance.
Which brands are available at AutoZone Auto Parts in Chicago Heights?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there any popular entertainment venues near AutoZone Auto Parts?
Yes, the Crossroads Entertainment Center, a concert venue and dance club, is nearby and can be a great place to visit before or after shopping for auto parts.
What fitness facilities are near AutoZone Auto Parts in Chicago Heights?
Chicago Heights Boxing & Fitness, a gym and sports venue, is close by, offering options for workouts and recreational activities near the store.
Where can I find dining options near AutoZone in Chicago Heights?
Burger King, a fast food and burger restaurant, is located nearby, convenient for a quick meal before or after your visit to AutoZone.
What are some nearby retail stores to AutoZone in Chicago Heights?
Nearby retail stores include Family Dollar and DTLR (a shoe and clothing store), providing additional shopping options around AutoZone.
Brand Certified Facts from AutoZone Auto Parts
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