Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Joe Orr Road in Chicago Heights, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chicago Heights, IL or call us at (708) 709-0489.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
197 reviews
5 stars
122
4 stars
36
3 stars
15
2 stars
5
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and knowledgeable staff, particularly highlighting Emmanuel and Frank for their exceptional service.
Product Knowledge
While several employees were noted for their expertise, some customers reported a lack of knowledge among certain staff members regarding parts and services.
Mixed Experiences
While many reviews were positive, there were instances of poor service and miscommunication, particularly regarding returns and part availability.
Efficiency
Customers appreciated the quick service and efficient problem-solving, especially in battery installations and diagnostics.
Store Environment
The store was described as well-stocked and welcoming, although some reviews mentioned issues with understaffing during busy times.
- BHBen HermanNov 7, 20254.0Excellent customer service
- BPBigtop Auto PartsOct 22, 20255.0great place
- AWAlice WolffSep 15, 20255.0Was so relieved that Autozone will install a car battery! Purchased it and Emmanuel put it in for me. He was so friendly and experienced! I was on my way in no time! We appreciate our Autozone so much!
- LLLovely LeoSep 5, 20255.0Phineas was AH-MAZING! Not only did he help me with my car battery, he also gave me insight on how to make it run more efficiently. He's professional, knowledgeable and super friendly!
- KAKelly AlexanderAug 25, 20255.0Emmanuel Roberts is a outstanding Representative. Very knowledgeable, friendly, and patient. The company is lucky to have him.
Frequently Asked Questions About AutoZone Auto Parts
What are the weekly operating hours for AutoZone Auto Parts in Chicago Heights?
AutoZone Auto Parts is open Monday to Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:30 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Chicago Heights, IL?
The store is located at 142 Joe Orr Rd, Chicago Heights, IL 60411, USA.
What types of automotive products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts offer in-store pickup and delivery options?
Yes, AutoZone offers in-store pickup and same-day delivery services.
How can I contact AutoZone Auto Parts in Chicago Heights?
You can call them at (708) 709-0489 or email customer.service@autozone.com for assistance.
Which brands are available at AutoZone Auto Parts in Chicago Heights?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there any popular entertainment venues near AutoZone Auto Parts?
Yes, the Crossroads Entertainment Center, a concert venue and dance club, is nearby and can be a great place to visit before or after shopping for auto parts.
What fitness facilities are near AutoZone Auto Parts in Chicago Heights?
Chicago Heights Boxing & Fitness, a gym and sports venue, is close by, offering options for workouts and recreational activities near the store.
Where can I find dining options near AutoZone in Chicago Heights?
Burger King, a fast food and burger restaurant, is located nearby, convenient for a quick meal before or after your visit to AutoZone.
What are some nearby retail stores to AutoZone in Chicago Heights?
Nearby retail stores include Family Dollar and DTLR (a shoe and clothing store), providing additional shopping options around AutoZone.