Pilot Travel Center

3.3
892 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Channahon, IL! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
23841 W Eames St, Channahon, IL
60410, United States

Hours

Reviews

3.3
892 reviews
5 stars
308
4 stars
150
3 stars
132
2 stars
81
1 star
221

What are people saying?

AI-generated from recent customer reviews

Parking Issues

Customers frequently complained about the limited and tight truck parking spots, often leading to frustration.

Lack of Amenities

Many reviews highlighted the absence of essential amenities such as showers, laundry facilities, and food options.

Cleanliness

Some customers praised the cleanliness of the bathrooms and store, while others reported unsanitary conditions.

Staff Attitude

Feedback on staff varied, with some praising friendly service while others reported rude or unhelpful interactions.

Fueling Experience

Several customers noted long wait times and difficulties at the fuel pumps, contributing to a negative experience.
  • JB
    Jason Brand
    Oct 30, 2025
    1.0
    Waaaaaaay too small. Someone needs to shut this place down. Not big enough for truck traffic.
  • SA
    Shah Aftab
    Oct 19, 2025
    1.0
    This is a tiny truck stop. I wanted to fill fuel and spend my 10 hours here. Site has a very limited number of very tight truck parking spots and all are paid. I just noticed the above when I arrived here as my first time visit. I did not fill up the fuel or entered the store and went to the nearby Love's to park. Wouldn't be coming back to this miserable location again.
  • AJ
    Abdul Jama
    Aug 10, 2025
    1.0
    Worst pilot ever they hung up the phone lazy people pilot should try calling this place then they will understand why I wrote this comment
  • WW
    Wanderlust
    Jul 24, 2025
    2.0
    All truck parking is Reserved spots
  • MB
    Melissa Bowman
    Jul 20, 2025
    5.0
    Staff was very nice, and everything was clean.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.