Car-X Tire & Auto

Reviews

• JT

  Jordan Thompson

  3 days ago
  1.0
  My engine light was on. They said they don’t know what’s wrong and then charged me for the inspection…
• DD

  Ding Dong

  Mar 3, 2026
  1.0
  Absolutely awful mechanics. By far the worst place I've taken my car. Needed to get my cooling system inspected to see what was wrong with it and when they called me to tell me they were done, they refused to tell me what was wrong with it or an estimate on the price and told me I had to come in person. When I went in person they vaguely told me what was wrong and tried to upcharge me on the fix itself (by trying to replace the entire coolant reservoir and charge me $384.57 when just the cap was missing) and then tried to upsell me on a bunch of other things that they "recommended" and would cost $5,000. Michael Meier was my awful mechanic. This whole place is a scam, take your car anywhere else.
• LJ

  Lil Joey

  Feb 10, 2026
  1.0
  DO NOT!!!! Bring your car here. I’ve been to many shops around Champaign Urbana & this is by far the worst one. I brought my car in because it was leaking coolant. They told me I needed a new upper & lower hose, new water pump, thermostat (which the water pump and thermostat were recently replaced) they also quoted me for a lot of other stuff that needed work and ended up totaling it up to around $4k. I told them no, I didn’t want the work done because the warranty covered my water pump and therm somewhere else. I then asked them how much would it be to replace just the 2 hoses and they totaled it up to around $900 just to replace 2 hoses. I told them it was fine and that I’ll take my car somewhere else, the guy then calls me and say they can’t get my car started 😂😂😂. My car was starting/driving perfectly fine and now all of a sudden it just won’t start. Also charged me $539 to put the old hoses back on. Ended up calling me in to look at my car, and said I might need a new engine. Car went from running perfectly fine, to now needing a new engine lol. Stay as far away from this place as possible. This isn’t the first time I’ve encountered a problem with this specific place. If I could rate them a 0, I would.
• MB

  Melissa Birky

  Jan 26, 2026
  1.0
  I dropped my car off to get new brakes and they ended up calling me saying I needed 2 new tires and an alignment as well. Okay, I approved this. After picking my car up it was pulling badly to the left, which was not the case before dropping my car off so I called them and they told me to bring it back in. When I brought it back in they stated I would need an alignment. I questioned this, as I had been told the day prior that I had already received an alignment and I was charged for the alignment. The employee stated "well when we put your car on the machine we realized it wasn't working right". This was never mentioned to me when I picked my car up and they still charged for it even though it wasn't completed. They agreed to do it again free of charge, however, after completing the alignment for the "second" time my car was still pulling to the left. They referred me to another shop for a second opinion. When I arrived at the other shop, the employee there stated that this CarX is constantly having this issue and knowingly using a machine that is not working properly. When people come back to complain they just send them to the other shop to fix the problem. I also found out they installed my tires incorrectly. They did agree to a refund for the alignment, which i have yet to see a week later.
• RB

  Rachel Brownridge

  Jan 26, 2026
  1.0
  I had a set appointment to get my tire fixed, when I arrived that turned me away and refused to work on my car. Very unprofessional and unorganized. Extremely disappointed. I would recommend anywhere else.

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