Business Details
About
Auto Repair ShopAuto MaintenanceTire ShopBrake ShopOil Change Service StationCar Battery StoreAuto Air Conditioning ServiceSmall Engine Repair ServiceCar-X
Car-X Tire & Auto in Champaign, IL is your one stop for oil changes, brakes, tires and all your auto repair needs.
Serving Champaign, Urbana, Savoy & more.
Locally owned and operated, Car-X Tire and Auto is just around the corner.
For service you can trust—from parts and labor to quality assurance, your car is in good hands. And so are you. We guarantee it.
Call your Champaign, IL Car-X Man at (217) 531-3900 to schedule an appointment today.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- RestroomAvailable
Location
Hours
Reviews
3.9
323 reviews
5 stars
207
4 stars
21
3 stars
15
2 stars
15
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting individuals like Chad and Bobby for their exceptional service.
Communication Issues
Multiple reviews noted poor communication regarding service timelines and updates, leading to frustration among customers.
Pricing Concerns
There were complaints about perceived overcharging and unclear pricing practices, with some customers feeling taken advantage of.
Service Quality
While some customers reported positive experiences with quick and effective service, others experienced significant delays and unsatisfactory repairs.
Mixed Experiences
Overall, customer experiences varied widely, with some expressing satisfaction and loyalty, while others reported serious issues and a lack of trust.
- JRJake RobertsDec 17, 20255.0Chads back! Chad use to work at this location last year, and hes transfered back. Anything that I've had a problem with, Chad and his team have been able to help me out and take care of me. I've followed Chad from the University store to Neil Street store because I have never received the type of customer service that he's been able to provide anywhere else.
- T2Tat 23Dec 13, 20251.0I have been going to this Car-X location since 2022 for minor services such as oil changes and battery replacements without issue. However, my most recent experience in November 2025 was extremely disappointing. I brought my car in for what was supposed to be a minor repair: fixing the hood release cable. The shop kept my vehicle for two weeks, claiming they were waiting on a part that ultimately never arrived because their vendor no longer carried it. Despite this, no alternative solution was offered in a timely manner. When I picked up my car, I immediately noticed that my windshield was cracked, which was not present when I dropped the vehicle off. I reported this to the manager, who said he would make a note of it. Less than 24 hours later, my car became undrivable, the check engine light came on, and the vehicle was stuck in park. I was directed by an employee named Bobby to contact customer service because the manager was allegedly not in the office. I remained on hold with customer service for over an hour with no response. Additionally, I felt that I was overcharged and taken advantage of, and the lack of accountability throughout this situation has been extremely frustrating. At no point did the location take responsibility for the damage or the mechanical issues that occurred immediately after servicing my vehicle. I do not recommend this location. The lack of communication, accountability, and professionalism is not worth the added stress or expense.
- LPLatasha PickettDec 8, 20251.0I don’t like this them not deep this about fix my truck it
- MRMohammed Al RaeNov 8, 20255.0Took my car to CarX for a wheel alignment and had a great experience. The team was professional, quick, and explained everything clearly. They checked the alignment, made the adjustments, and even pointed out a couple small things to keep an eye on without trying to upsell me.
- ACAlyson CloydNov 5, 20255.0Bobbie is incredible! He is helpful, kind, and truly goes the extra mile for customers. We have now gotten 6 tires through him and he always squeezes us in even when it is evident he is busy. I definitely recommend Bobbie at CarX!
Frequently Asked Questions About Car-X Tire & Auto
Can I schedule an appointment online at Car-X?
You can schedule an appointment at Car-X by visiting: https://www.carx.com/request-an-appointment/ .
Are there any coupons available for Car-X services?
Car-X coupons are available at https://www.carx.com/coupons/ by location.
Is financing available at Car-X?
Financing options for Car-X can be found at https://www.carx.com/auto-repair-financing .
How much is an Oil Change at Car-X?
Oil change pricing depends on the make/model of your vehicle, the type of oil used and local area in which the service is being provided. Contact your local Car-X to get pricing for your vehicle at https://www.carx.com/location_search/ .
Can I shop for tires online at Car-X?
You can search online for Tires at Car-X by vehicle, brand or size at https://www.carx.com/tires/ .
How much do Brakes cost at Car-X?
Your price will depend on the repair &/or replacements required for your vehicle and location. Contact your local Car-X for a free Brake Inspection at https://www.carx.com/location_search/ .
Does Car-X have franchise opportunities available?
Yes! Car-X has the best franchise fee structure in the Auto Repair Industry. Car-X franchisees get access to 50 years of industry expertise, powerful brand recognition, continual training and support. Learn more at https://carxfranchise.com/
Can I schedule an appointment online at Car-X Tire & Auto in Champaign, IL?
Yes, you can schedule an appointment online by visiting https://www.carx.com/request-an-appointment/.
Are there any available coupons for Car-X Tire & Auto services?
Yes, Car-X coupons by location are available at https://www.carx.com/coupons/.
Does Car-X Tire & Auto offer financing options for auto repairs?
Financing options can be found at https://www.carx.com/auto-repair-financing.
What are the business hours of Car-X Tire & Auto in Champaign?
The shop is open Monday through Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on major holidays like November 27, 2025, and December 25, 2025.
What brands of tires does Car-X Tire & Auto carry?
They carry a wide range of brands including Michelin, Goodyear, Bridgestone, Firestone, Continental, BF Goodrich, and many more.
What types of services can I get at Car-X Tire & Auto?
Services include oil changes, brakes, tires, mufflers & exhaust, electrical systems repair, and more.
Where is Car-X Tire & Auto located and how can I contact them?
Car-X Tire & Auto is located at 2216 S Neil Street, Champaign, IL 61820. You can call them at (217) 531-3900.
What nearby dining options are available when visiting Car-X Tire & Auto?
Nearby restaurants include Biaggi's Ristorante Italiano for Italian cuisine, Culver's for fast food and burgers, and Le Peep for breakfast and brunch.
Are there any nearby financial services near Car-X Tire & Auto for customer convenience?
Yes, Wells Fargo Advisors, Edward Jones, and Charles Schwab are nearby financial service providers you can visit when in the area.
What other automotive-related locations are near Car-X Tire & Auto?
Nearby are multiple automotive-related businesses including Car-X Auto Service locations for additional auto repair and maintenance services.