Car-X Tire & Auto

4.1
494 reviews

About

Auto Repair ShopAuto MaintenanceTire ShopBrake ShopOil Change Service StationCar Battery StoreAuto Air Conditioning ServiceSmall Engine Repair Service
Car-X Tire & Auto in Champaign, IL is your one stop for oil changes, brakes, tires and all your auto repair needs. Serving Champaign, Urbana, Savoy & more. Locally owned and operated, Car-X Tire and Auto is just around the corner. For service you can trust—from parts and labor to quality assurance, your car is in good hands. And so are you. We guarantee it. Call your Champaign, IL Car-X Man at (217) 531-3900 to schedule an appointment today.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • RestroomAvailable

Location

Car-X Tire & Auto
2216 S Neil Street, Champaign, IL
61820, United States

Hours

Reviews

3.9
319 reviews
5 stars
205
4 stars
21
3 stars
15
2 stars
15
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality; some customers praised quick and helpful service, while others reported poor experiences with repairs and long wait times.

Pricing Transparency

Numerous complaints about unclear pricing and perceived overcharging for services, leading to distrust among customers.

Customer Service

Customer service experiences varied widely; some staff were noted as friendly and helpful, while others were criticized for lack of communication and professionalism.

Efficiency

Many customers expressed frustration with slow service and long wait times, particularly for simple tasks like oil changes and tire installations.

Trustworthiness

Several reviews indicated concerns about the honesty of the shop, with claims of unnecessary repairs and upselling tactics.
  • MR
    Mohammed Al Rae
    Nov 8, 2025
    5.0
    Took my car to CarX for a wheel alignment and had a great experience. The team was professional, quick, and explained everything clearly. They checked the alignment, made the adjustments, and even pointed out a couple small things to keep an eye on without trying to upsell me.
  • AC
    Alyson Cloyd
    Nov 5, 2025
    5.0
    Bobbie is incredible! He is helpful, kind, and truly goes the extra mile for customers. We have now gotten 6 tires through him and he always squeezes us in even when it is evident he is busy. I definitely recommend Bobbie at CarX!
  • SM
    Sondra Mcmillion
    Oct 27, 2025
    1.0
    Had to go to carx on university in urbana to get a estimate that took 5 hours 2, we took it back to get fixed it took 5 hrs which they half ass did the tune up 3 took it back to get the tune up did right arrived at 8:30am didnt get out of there until 5pm it make no sense that they keep your vehicle that long 9 hrs
  • YR
    Yoquan Ray
    Oct 1, 2025
    1.0
    Definitely wouldn’t recommend this car x came I’m for a wheel alignment left with another problem cv joint imagine I didn’t hear my cv joints until they did work on the car I’ve been driving it 5 months now all of a sudden my cv joints messed up 😡 then the cold part he knew he held on to the wheel which made the wheel alignment crooked to the left he knew he messed it up an waited until I pulled of to call me cause he knew it was off 😒😂
  • RR
    Robin Rhode
    Sep 13, 2025
    5.0
    Was having car trouble as we came into Champaign for the football game. Stopped at Car-X to have it checked out. They guys got the car looked at immediately and found we were in need of new brakes. They got the job done quickly and weren’t a hard sell. We salute the Car-X team. And, we made it to the game in time and got to see the Illini win!

Frequently Asked Questions About Car-X Tire & Auto

Can I schedule an appointment online at Car-X?

You can schedule an appointment at Car-X by visiting: https://www.carx.com/request-an-appointment/ .

Are there any coupons available for Car-X services?

Car-X coupons are available at https://www.carx.com/coupons/ by location.