Car-X Tire & Auto

4.1
558 reviews

About

Auto Repair ShopAuto MaintenanceTire ShopBrake ShopOil Change Service StationCar Battery StoreAuto Air Conditioning ServiceSmall Engine Repair ServiceCar-X
Car-X Tire & Auto in Champaign, IL is your one stop for oil changes, brakes, tires and all your auto repair needs. Serving Champaign, Urbana, Savoy & more. Locally owned and operated, Car-X Tire and Auto is just around the corner. For service you can trust—from parts and labor to quality assurance, your car is in good hands. And so are you. We guarantee it. Call your Champaign, IL Car-X Man at (217) 352-0124 to schedule an appointment today.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • RestroomAvailable

Location

Car-X Tire & Auto
601 E University, Champaign, IL
61820, United States

Hours

Reviews

4.2
499 reviews
5 stars
364
4 stars
22
3 stars
17
2 stars
18
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences, with some praising friendly and knowledgeable staff, while others highlighted rude behavior and unprofessionalism.

Repair Issues

Multiple reviews indicated dissatisfaction with repair quality, including incomplete work and misdiagnoses leading to additional costs.

Pricing Concerns

Many customers felt that prices were excessively high compared to competitors, with some citing significant markups on parts and services.

Timeliness

Several reviews mentioned long wait times for service, often exceeding initial estimates, leading to frustration among customers.
  • JL
    Jay Laws
    Dec 18, 2025
    1.0
    Terrible service. Took my car in and they had it for over a month. They told me they couldn't find the part and said "what do you want me to do?". After I finally went up there he ordered the part, which is what should have been done in the first place, and when they received the part it took them over 2 days to put it in. The service was terrible and when I called corporate they advised the part would be put in as soon as it was received but it was not. The guy at the front desk was rude and the other employees just stood there and made no apologies. I was very disappointed and I still ended up paying the full deductible for such terrible service. Take your hard earned money somewhere else.
  • HH
    Huang
    Dec 14, 2025
    1.0
    Due to the weather conditions, the battery ran out and we had to park in a parking lot just a 10-second walk from the repair shop. We asked them to come and take a look and were willing to pay any fees. However, they insisted that we find a towing company to tow the car to the repair shop before they would check it for us... Just a 10-second walk...
  • MH
    Michael Horwitz
    Nov 12, 2025
    5.0
    Great service! Friendly and highly knowledgeable staff
  • CL
    Carter Lowe
    Nov 6, 2025
    5.0
    Staff are always friendly, and service is quick and efficient! My go-to for vehicle maintenance.
  • TO
    Tom Obadare
    Oct 5, 2025
    5.0
    Ridiculously expensive. Go to Walmart instead if it’s not an emergency.

Frequently Asked Questions About Car-X Tire & Auto

Can I schedule an appointment online at Car-X?

You can schedule an appointment at Car-X by visiting: https://www.carx.com/request-an-appointment/ .

Are there any coupons available for Car-X services?

Car-X coupons are available at https://www.carx.com/coupons/ by location.