Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W Broadway Street in Centralia, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Centralia, IL or call us at (618) 532-5490.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
250 reviews
5 stars
172
4 stars
34
3 stars
17
2 stars
9
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.
Product Availability
Customers frequently noted that the store had the parts they needed in stock, although there were some complaints about incorrect items being ordered.
Management Issues
Several reviews highlighted poor management practices, including unprofessional behavior and inadequate staff training, which negatively impacted customer experiences.
Mixed Experiences
While many customers had positive experiences, there were notable instances of poor service and unhelpful staff, indicating inconsistency in service quality.
Store Environment
The store was generally described as organized and efficient, with a good atmosphere, although some customers reported issues with staff professionalism.
- ABAddison BoxxSep 24, 20255.0I had a great experience at this store, they were quick to acknowledge my needs and were super knowledgeable about what I needed. Bill helped me install the battery in my car and walked me through every aspect of the process as well. He was very knowledgeable and was able to teach me how to put in a battery myself if I ever needed to! Overall great experience!
- JJJimmy JonesAug 16, 20255.0William was the most helpful. Great experience. Great service.
- LCLouis ChesneyJul 9, 20255.0I like Auto Zone, get in the zone bro-ski 🪖
- RSRoger ShulerJan 30, 20184.0Always a good experience
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours of AutoZone Auto Parts in Centralia, IL?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sunday from 8:00 AM to 7:00 PM.
What types of auto parts and accessories does AutoZone offer?
AutoZone offers new and remanufactured hard parts, maintenance items, brake pads, car batteries, and various car accessories.
Does AutoZone Auto Parts provide pickup and delivery options?
Yes, AutoZone offers in-store pickup, same-day delivery, and curbside pickup services.
How can I contact AutoZone Auto Parts at W Broadway Street?
You can call them at (618) 532-5490 or email customer.service@autozone.com for assistance.
Where is AutoZone Auto Parts located in Centralia, IL?
It is located at 1315 W Broadway St, Centralia, IL 62801, USA.
Which major brands are available at AutoZone Auto Parts in Centralia?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there any nearby automotive stores if I need more supplies?
Yes, another AutoZone store is nearby that offers automotive parts and accessories as a wholesale store.
What dining options are close to AutoZone Auto Parts for a quick meal?
Nearby dining options include McDonald's, Jack in the Box, KFC, Sergio Mexican Bar and Grill, and Lucy's Place cafe.
Can I visit any healthcare facilities near AutoZone in Centralia?
Yes, nearby healthcare facilities include SSM Health Care hospital, St Mary's Good Samaritan, Centralia Dialysis clinic, and various doctors and nurse practitioners.
Are there any other useful retail stores close to AutoZone for shopping needs?
Nearby retail options include Centralia Home Center for hardware, Goodwill Store and Donation Center, Dollar Tree, Biggies Tobacco Plus, and Walmart Pharmacy.