Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Carol Stream, IL!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
1,025 reviews
5 stars
419
4 stars
180
3 stars
134
2 stars
69
1 star
223
What are people saying?
AI-generated from recent customer reviews
Showers
The lack of showers is a major complaint, with many customers expressing frustration over this missing amenity.
Parking
Customers frequently noted the limited parking availability, often citing the two-hour parking limit as a significant inconvenience.
Customer Service
While some staff members received praise for their helpfulness, others were criticized for rudeness and lack of professionalism.
Cleanliness
The cleanliness of the restrooms and store was mentioned positively by some, but there were also reports of dirty facilities.
Food Options
Customers expressed disappointment over the limited food options available, particularly during peak hours.
- TTTione Ternoir5 days ago4.0Well maintained limited parking space no showers at this location
- ISIgor StepanenkoNov 9, 20251.0No showers, no hot food, unprofessional workers. Looks like Delli or Grocery store with fuel pumps, not truck stop.
- TTTT0077Oct 17, 20251.0Нету душа
- RBRichard BarberSep 19, 20251.0The city of Carol Stream doesn't allow them to have a scale laundry or showers. Also truck parking is limited to two hours per City ordinance and the signs everywhere that the city put up saying that it is ticket and towing and forced. This entire part of Illinois is like that
- JSJohn SaundersSep 11, 20255.0I drove an hour out of my way to try to get a shower here. Imagine my surprise when I arrived only to find out that they don’t have showers. A gentleman named Sonny took the time to let me vent. He apologized profusely and then gave me complimentary cinnabon and dude shower wipes. Pilot is lucky have professional leader at this location. He did not have to listen to me gripe and he definitely didn’t have to comp me. Sonny is just another reason why I will always prefer Pilot over Love’s and TA. Thanks again Sonny for going above and beyond the call of duty.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What are the operating hours of Pilot Travel Center in Carol Stream, IL?
Pilot Travel Center in Carol Stream is open 24 hours a day, 7 days a week, including holidays with regular hours.
What fuel options are available at Pilot Travel Center?
Pilot Travel Center offers gasoline, diesel, and DEF with high-speed pumps. For more detailed information on fuel options and blends, please visit https://pilotcompany.com/fuel-prices.
Does Pilot Travel Center have shower facilities and can anyone use them?
Yes, showers are available at many Pilot Travel Center locations and can be purchased by anyone. Shower availability and prices vary by location; please contact the store directly or use the store locator to confirm.
Is overnight parking available at Pilot Travel Center in Carol Stream?
Yes, overnight parking is available. For specific rules and availability, please contact the store directly.
What payment methods are accepted at Pilot Travel Center?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT for payments.
Does the Carol Stream Pilot Travel Center have a CAT scale for trucks?
Yes, all Pilot Travel Center locations, including Carol Stream, have CAT scales for truck weighing needs.
Are there food options available at Pilot Travel Center?
Yes, Pilot Travel Center offers a variety of fresh foods including pizza, wings, breakfast sandwiches, snacks, drinks, and coffee.
What nearby dining options can customers visit around Pilot Travel Center?
Nearby dining options include Cinnabon for bakery and coffee, Moe’s Southwest Grill for Mexican cuisine, White Castle for fast food, Burger Theory at Holiday Inn, and Alberto's Restaurant for American food.
Are there any nearby car-related services close to Pilot Travel Center?
Yes, nearby car services include Nova Express Car Wash for car washing and detailing, Joe Cotton Ford and Hawk Ford of Carol Stream for car sales and automotive services.
What nearby amenities can complement a visit to Pilot Travel Center?
Nearby amenities include Western Union for money transfer services, Bitcoin Depot for financial services and ATMs, and the Stratford Inn and Holiday Inn & Suites for accommodation needs.