Jiffy Lube

4.4
656 reviews

About

Oil Change Service StationCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in CAROL STREAM. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Jiffy Lube
2222 N Main St, Carol Stream, IL
60188, United States

Hours

Reviews

4.4
656 reviews
5 stars
516
4 stars
43
3 stars
14
2 stars
18
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality; some praised friendly and efficient staff, while others reported poor service and mistakes during oil changes.

Customer Experience

Many customers appreciated the friendly and professional demeanor of the staff, but some experienced rudeness and unprofessional behavior.

Efficiency

Several reviews highlighted quick service and efficiency, with many customers noting fast turnaround times for oil changes.

Upselling Practices

Some customers felt pressured by upselling tactics for unnecessary services, leading to dissatisfaction.

Management Issues

Negative feedback regarding management, particularly concerning customer service and handling of complaints.
  • AS
    Anthony Sims
    Nov 3, 2025
    5.0
    I normally don’t go to fast service places like Jiffy Lube but this location can change that for me. They were friendly and efficient, most of all honest about service that I assumed I needed but didn’t. I appreciated the honesty and still had some other service done there.
  • DR
    Dawn R
    Sep 17, 2025
    1.0
    First they did not use the overhead hoses to fill my car with new oil (brought containers from below). When I got home, notice small oil leak that continued till I brought to a mechanic that informed me that they did not put the gasket on. This is the second time I had issues with Jiffy Lube. Will not be back. Highly encourage anyone to get oil change from local small business. Much less money and way better service!
  • NP
    Nikki P
    Sep 17, 2025
    5.0
    I had such a great experience at Jiffy Lube thanks to Angel and Ben! They were both extremely friendly, professional, and helpful throughout the entire visit. They explained everything clearly, made sure I was comfortable with the services, and went above and beyond to make the process smooth and stress-free. It’s rare to come across people who are not only knowledgeable but also genuinely kind. Angel and Ben definitely made my day better, and I’ll be coming back because of the excellent service they provided. Highly recommend!
  • WS
    Wes Solether
    Sep 13, 2025
    5.0
    New management is amazing! Had an issue with my oil filter. Angel worked on it with every tool available, called around, drove to get parts and really put in the extra effort to fix it. He was upfront on the cost and time requirements for the fix. He works his butt off and really cares for the customer. I won't go anywhere else for an oil change anymore. Customer for life.
  • AF
    Adam Farley
    Sep 13, 2025
    5.0
    Ben did a great job on my oil change, making sure to use the best oil and more.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.