Jet Brite Car Wash

Reviews

• EA

  Eva Amador

  Feb 20, 2026
  3.0
  Common complaint every single time at this particular location it does not read my specialized license plate!! I don’t have a problem on Roosevelt Road or Lake street locations, but this is the closest one to my house. Unfortunately , always stressed for time. From anywhere from 5 to 10 cars can get through before my car as someone is always running out to the keypad or I’m being let in, I have a graphite wash and then they always upgraded to the HD but it’s just the pure inconvenience . I have been a member here since they have opened on Gary. Servicing our 2 of our cars. I suppose there’s other car washes in near I’ll need to look into instead. I don’t like leaving negative reviews. I just like good service.!!
• LV

  Luis Vargas

  Feb 15, 2026
  1.0
  Long line because someone had bright idea to make 2 members only line. So if u don’t have membership get ready to wait 30-45m. While the other lines most of them time were empty or have 1-2 cars . Never coming here again . Will tell anyone to stop coming here.
• DS

  Dee S

  Feb 12, 2026
  1.0
  The sign “members only “ is misleading people as its always long lines for no reasons. We had to wait good 30/40 minutes before we could pull up to go thru gates. The car wash is alright. Water pressure is not enough to wash away the soap and cara are back to back so not enough time get your car dried with those giant blowers. Wouldn’t be getting a monthly pass here. We bought two pases using same phone number and it doesn’t let you log into app or switch your device and lock your app for a month which is unacceptable. The person who helped sign up for membership should know this and tell people to use two different phones numbers. Waste of money for getting two memberships and car gets scratched up here easily
• JB

  Jonathan Bass

  Feb 11, 2026
  4.0
  Revised 1 star to 4 star since I'm really not a bad review type person and their response was fine. It was just an extremely awkward day where employee training telling cars they could use any lane would have been beneficial since the "members only" lanes were completely empty and cars were lined up all the way to the stop light. Several times there were zero cars past the gate as well, where an employee simply directing people to use all lanes would have been helpful to everyone. Bad employee training. Cars to the street light because everyone is in the one lane to pay not understanding they can go to any lane. When an employee finally came out after there was no one left in the car wash he didn’t even tell people to get in any damn lane! Great thing for them is everyone is trapped like a heard of cattle and can’t easily just decide to leave lol
• SS

  Sohel Syed

  Feb 10, 2026
  1.0
  I took my van for wash on 1/29. As I enter the wash I did follow all the instructions given by employee. As my car soaked in soap and begin towards wash car try lift from left side and car behind hit me. Later employee came And ask me to go straight. I have open report same time. But report never save and corporate has no trace. 1/31 went to car wash and explain he found no report. He did log report again.until now I have no call or follow up from corporate office. Customer report or request is No value to Jetbrite.

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