Brand Certified
Hawk Ford of Carol Stream
4.5(1529 reviews)
Certified by Hawk Ford of Carol Stream • Feb 22, 2026
Business Details
175 W North Ave, Carol Stream, IL
60188, United States
Certified by Hawk Ford of Carol Stream • Feb 22, 2026
(630) 233-9696
Certified by Hawk Ford of Carol Stream • Feb 22, 2026
https://www.hawkford.com/
Certified by Hawk Ford of Carol Stream • Feb 22, 2026
About
Certified by Hawk Ford of Carol Stream • Feb 22, 2026
Ford DealerUsed Car DealerCar DealerTruck DealerCar Leasing Service
Shopping for new vehicales in Carol Stream? You have come to the right place. When you choose this Hawk Ford, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. It's what sets us apart from other new car dealer locations nearby. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today - our seasoned professionals are ready to answer any questions you may have.
Details
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Location
Certified by Hawk Ford of Carol Stream • Feb 22, 2026
Hours
Certified by Hawk Ford of Carol Stream • Feb 22, 2026
Reviews
4.5
1,529 reviews
5 stars
1,280
4 stars
71
3 stars
31
2 stars14
1 star
133
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness, professionalism, and friendliness of the sales staff, particularly highlighting individuals like Roman, Butch, and Anthony.
Sales Experience
Overall, customers reported a smooth and stress-free car buying experience, with several mentioning the ease of the process and the lack of pressure from sales staff.
Communication Issues
Some customers experienced poor communication, including unresponsive service and discrepancies regarding vehicle availability, leading to frustration.
Service Department Concerns
A few reviews indicated dissatisfaction with the service department, citing slow response times and high repair estimates.
Mixed Reviews on Pricing
While many customers felt they received fair deals, others reported feeling pressured into additional purchases and dissatisfaction with pricing transparency.
- MNmatthew norman Norman2 days ago5.0After my car is electrical shut off this Ford dealership went above and beyond to make sure that I had a loaner car while they fixed my car. they got it done in less than three days and sent me a video of everything they were doing and kept me updated through the entire process while they patched my serpentine belt that had snapped and broken my coolant line. Service service team was super super sweet, and the manager was professional and very accommodating
- VEVictor EstanislaoFeb 16, 20265.0Scott Hill at Hawk Ford of Carol Stream was very helpful showing us different pick up truck options from the start of our visit. He was very knowledgeable and helpful through the process and helping us find the best option for us. I recommend coming and seeing Scott at Hawk Ford of Carol Stream.
- TNTim NortonFeb 13, 20265.0Hawk has carried on the tradition of Joe Cotton Ford. Honest reliable information for relaxing car buying experience. Roman Krawec is a consummate professional 40 years of experience - he must be doing something right. You will feel good when you leave the dealership.
- SLSteven LeeFeb 13, 20265.0Butch and his team did a great job. They made the transaction easy. I drove 14 hours to buy a very specific truck they had in inventory. I didn’t need any surprises when I arrived and they didn’t hit me with any. They did everything they said they would do and I really appreciate that.
- MHMegan HumphreysFeb 12, 20261.0I wrote a 5 star review upon the prompting of our salesman while waiting to finish signing papers for our truck. DON'T EVER DO THAT! Of course you're feeling good about it then... Anyway, we had some issues with the over priced extended warrantee they sold us that we returned to the dealership to resolve with them. That was over three months ago and they have yet to resolve the issue on their end. They are ignoring our emails and not doing what they said they would do. The guys there are charming and nice but will let you down if there are any wrinkles. So disappointed.
Brand Certified Facts from Hawk Ford of Carol Stream
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Certified February 22, 2026Yext Knowledge Graph
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