Grease Monkey

4.6
846 reviews

About

Oil Change Service StationAuto Repair ShopBrake ShopAuto Air Conditioning ServiceAuto MaintenanceAlternator Repair
Grease Monkey, located on E. Geneva Rd., Carol Stream, provides a full-service 15-minute oil change to keep your vehicle in optimal condition. Open Sundays for your convenience, we also offer brake service, AC recharge, and tune-ups. Situated close to Cosley Zoo and Wheaton College, our location is perfect for quick car care while you're in town.

Location

Grease Monkey
835 East Geneva Rd, Carol Stream, IL
60188, United States

Hours

Reviews

4.6
846 reviews
5 stars
713
4 stars
40
3 stars
13
2 stars
15
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly, professional, and efficient service provided by the staff, highlighting their attentiveness and thoroughness.

Speed

Numerous reviews noted the quick turnaround time for oil changes, with many customers reporting being serviced in under 15 minutes.

Honesty

Several customers appreciated the lack of upselling and the honest communication regarding necessary services, which contributed to a sense of trust.

Customer Experience

While many reviews were positive, some customers reported negative experiences related to upselling tactics and poor customer service, indicating inconsistency in service quality.

Cleanliness and Comfort

The waiting area was frequently described as clean and comfortable, contributing to a pleasant overall experience for customers.
  • BD
    Brooke Dennis
    2 days ago
    5.0
    Great service. Oil change was quick. Employees were nice. Ken let me know what needed to be done and made practical recommendations.
  • WR
    Wilveta Robinson-Oduyale
    3 days ago
    5.0
    Very pleasant atmosphere with everything I came to do for my vehicle was completed at reasonable time and price for services rendered. Ken and the crew were extremely helpful. I hadn't been to Grease Monkey for a few years.
  • II
    Iurii Iurch
    Nov 16, 2025
    1.0
    When I declined an additional engine-flush service, the staff became rude and unprofessional. Additionally, the oil was overfilled and they did not pump the tires. My car was pulled out of the service bay with a low tire-pressure warning light on. As a result, immediately after the oil change, I had to drive to a gas station to add air to the tires.
  • JT
    Jimmy T
    Nov 12, 2025
    5.0
    I’ve been to this GreaseMonkey for my last few oil changes and have always left satisfied. With the quality of speed, price, and customer service I’ll be back again. Ken was helpful
  • JJ
    JRD
    Oct 23, 2025
    5.0
    It was a great experience initially calling Grease Monkey for questions about my vehicle then visiting for oil change the same day. I was able to get my car serviced within 10 minutes. I appreciated being informed thru the whole process. I received a hood 16 pt vehicle inspection and all car essential liquids were topped of. A record of my vehicle's condition is available for my next visit. I didn't get a pressure sale on anything, just some suggestions to consider for future visits. I felt they were friendly, professional and best of all honest with me. I even was given a great coupon. I highly recommend Grease Monkey in Carol Stream.

Frequently Asked Questions About Grease Monkey

What services does Grease Monkey in Carol Stream, IL offer?

Grease Monkey provides oil changes, brake service, AC recharge, tune-ups, and other vehicle maintenance services.

How fast is the oil change service at Grease Monkey?

Grease Monkey offers a full-service oil change that takes approximately 15 minutes.