Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Carbondale area, turn to Safelite AutoGlass . Those in central Carbondale or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 701 W Industrial Park Dr, Safelite AutoGlass Carbondale repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
347 reviews
5 stars
294
4 stars
16
3 stars
6
2 stars4
1 star
27
What are people saying?
AI-generated from recent customer reviews
Service Quality
Most customers praised the technicians for being professional, friendly, and efficient in their work.
Convenience
Many reviews highlighted the convenience of mobile service, with technicians coming to customers' homes or workplaces.
Scheduling Issues
Some customers experienced problems with scheduling and communication, including multiple rescheduling and incorrect windshield orders.
Overall Satisfaction
Overall, customers expressed high satisfaction with the service provided, often recommending the company for future needs.
Pricing Concerns
A few customers mentioned dissatisfaction with pricing, particularly regarding unexpected costs or charges for services not rendered.
- TCTameka Cornelious5 days ago5.0From the start of scheduling repair to the service being finished I was extremely pleased. Thomas also did a phenomenal job from the phone call to alert me he was on his way, to him answering when I called back to explain how to find my car, to the call letting me know he was finished! This interaction was filled with professionalism and was demonstrative of an employee who valued the customer, true customer service! I am very thankful that any experience out of the ordinary could be stressful but mine was not simply because everything was handled with care. Thank you!
- SEScott Essary6 days ago5.0Great work! Fair price, setting appointment very easy, overall definitely 10
- JKJennifer KaiserNov 13, 20255.0They got me scheduled quickly. The technician was friendly and professional.
- DMDustin McGuireNov 6, 20255.0The process was fast and cost effective. The technician was prompt and knowledgeable. He addressed all of my questions with a great deal of knowledge and professionalism.
- SSShane SprouseOct 23, 20251.0Told us they could put a simple back window in. Terrible set up! Told me that they could replace my window for $500. I'm at work, so my wife was at home and they told her they couldn't do it and it would have to be another $250 to $300 for a sliding window that we told him we didn't want or need. Then they told my wife she would have to take it to Carbondale. I called another place in Jackson and I'm having it replaced with no slide window for a cheaper price! I highly highly recommend you DO NOT DEAL WITH THIS COMPANY! I WISH I COULD PUT 0 STARS...
Frequently Asked Questions About Safelite AutoGlass
What types of auto glass services does Safelite AutoGlass in Carbondale offer?
Safelite AutoGlass in Carbondale provides auto glass installation and repair, including windshield chip and crack repair, door and back glass replacement, and windshield wiper replacement.
Where is Safelite AutoGlass located in Carbondale?
Safelite AutoGlass is located at 701 W Industrial Park Dr, Ste A, Carbondale, IL 62901.
What are the operating hours of Safelite AutoGlass in Carbondale?
They are open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
Does Safelite AutoGlass offer mobile services in Carbondale?
Yes, Safelite AutoGlass offers in-shop and mobile auto glass repair and replacement services in the Carbondale area.
Is insurance accepted for auto glass repairs at Safelite AutoGlass in Carbondale?
Yes, they are insurance approved and can assist with processing insurance paperwork.
Does Safelite AutoGlass in Carbondale provide a warranty on their windshield repairs?
Yes, windshield repairs come with a national lifetime warranty.
Can I book a service appointment online with Safelite AutoGlass in Carbondale?
Yes, appointments can be scheduled online through their reservation link.
Are there contact-free service options available at Safelite AutoGlass in Carbondale?
Yes, Safelite offers contact-free service options for customer safety.
What public transportation options are nearby Safelite AutoGlass in Carbondale?
Jackson County Mass Transit District provides transportation services nearby, which can help customers reach Safelite AutoGlass conveniently.
What other automotive services are available near Safelite AutoGlass in Carbondale?
Nearby automotive-related businesses include Dave's Collision Center for auto body repairs and Shelton's Towing & Recovery LLC for towing and roadside assistance.
Are there places near Safelite AutoGlass for picking up home improvement supplies?
Yes, customers can visit Home Improvement Warehouse of Carbondale and other building supply stores like Ready Mix Solutions and J & L Robinson Development & Construction Co. nearby.