Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Carbondale area, turn to Safelite AutoGlass . Those in central Carbondale or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 701 W Industrial Park Dr, Safelite AutoGlass Carbondale repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
359 reviews
5 stars
304
4 stars
17
3 stars
6
2 stars4
1 star
28
What are people saying?
AI-generated from recent customer reviews
Service Quality
Most customers praised the professionalism, friendliness, and efficiency of the technicians, highlighting their knowledge and quick service.
Appointment Process
Customers found the appointment scheduling process easy and convenient, with many appreciating the option for mobile service.
Communication
While many reviews noted excellent communication from technicians regarding arrival times, some customers experienced issues with customer service and scheduling.
Mixed Experiences
There were a few negative experiences reported, particularly regarding workmanship and follow-up service, indicating inconsistency in quality.
- HSHeather SampleJan 3, 20265.0Eric from Safelite did an excellent job replacing the windshield and wipers on our truck.
- CTChasitie TaylorJan 1, 20265.0They always take care of me and Chase is great!
- AGAustin GottDec 27, 20255.0They did a great job I'm super happy!
- MAMiranda AndersonDec 25, 20255.0Chase was extremely professional and very educated with his work. No issues at the moment with the windshield but he definitely knows his stuff!
- PYPatricia YorkNov 23, 20255.0I had a fantastic experience with Safelite. Customer service is excellent, and the technical work was exceptional. They were on time at their performance and everything worked out great. I don’t enjoy issues with my vehicle, and it is nice to have professionals who offer kind customer service. I would go back to them over and over again.
Frequently Asked Questions About Safelite AutoGlass
What types of auto glass services does Safelite AutoGlass in Carbondale offer?
Safelite AutoGlass in Carbondale provides auto glass installation and repair, including windshield chip and crack repair, door and back glass replacement, and windshield wiper replacement.
Where is Safelite AutoGlass located in Carbondale?
Safelite AutoGlass is located at 701 W Industrial Park Dr, Ste A, Carbondale, IL 62901.
What are the operating hours of Safelite AutoGlass in Carbondale?
They are open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
Does Safelite AutoGlass offer mobile services in Carbondale?
Yes, Safelite AutoGlass offers in-shop and mobile auto glass repair and replacement services in the Carbondale area.
Is insurance accepted for auto glass repairs at Safelite AutoGlass in Carbondale?
Yes, they are insurance approved and can assist with processing insurance paperwork.
Does Safelite AutoGlass in Carbondale provide a warranty on their windshield repairs?
Yes, windshield repairs come with a national lifetime warranty.
Can I book a service appointment online with Safelite AutoGlass in Carbondale?
Yes, appointments can be scheduled online through their reservation link.
Are there contact-free service options available at Safelite AutoGlass in Carbondale?
Yes, Safelite offers contact-free service options for customer safety.
What public transportation options are nearby Safelite AutoGlass in Carbondale?
Jackson County Mass Transit District provides transportation services nearby, which can help customers reach Safelite AutoGlass conveniently.
What other automotive services are available near Safelite AutoGlass in Carbondale?
Nearby automotive-related businesses include Dave's Collision Center for auto body repairs and Shelton's Towing & Recovery LLC for towing and roadside assistance.
Are there places near Safelite AutoGlass for picking up home improvement supplies?
Yes, customers can visit Home Improvement Warehouse of Carbondale and other building supply stores like Ready Mix Solutions and J & L Robinson Development & Construction Co. nearby.