Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Calumet City, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Calumet City location today.
Location
Hours
Reviews
4.1
357 reviews
5 stars
241
4 stars
39
3 stars
13
2 stars
15
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, many customers praised the staff for being friendly, professional, and attentive, with specific mentions of individuals like Will, Jeff, and Latiesha for their exceptional service.
Reservation Issues
Several customers reported problems with reservations, including last-minute cancellations and unavailability of vehicles despite prior confirmations.
Vehicle Condition
There were mixed reviews regarding the condition of the rental vehicles, with some customers receiving cars that were clean and well-maintained, while others reported receiving vehicles in poor condition.
Efficiency
Many reviews highlighted the efficiency of the rental process, with quick pick-up and drop-off services being appreciated by customers.
Negative Experiences
A few customers shared extremely negative experiences, particularly involving unprofessional behavior from staff, which significantly impacted their overall satisfaction.
- BSBekshodbek Sharobiddinov3 days ago1.0Worst enterprise location, I’m daily user of enterprise but this location sucks. I asked them to give me ride, but they refused. Better go another location
- JJJB JonesJan 2, 20265.0I'm playing the Gatekeeper on this one, unless I know you personally.
- KMKhea morganDec 15, 20255.0My mother recently got a rental from the calumet city location and she was very pleased with the customer service that she received!!! The complimentary pick up service was very helpful because my mom is a senior… upon returning the vehicle Jasmine was very professional and courteous….overall a great experience!!
- JJJacques JosephDec 9, 20255.0Cars are clean and safe . Customer service is outstanding. Good place to rent a car. They even offer to pick you up and a ride back home.
- KCkentrahl copelandDec 5, 20251.0Literally had an important question to ask these people but they refused to answer the phone. Hung up on me twice 👎🏼.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Calumet City?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
Where is Enterprise Rent-A-Car located in Calumet City?
Our location is at 410 River Oaks W, Calumet City, IL 60409.
What are the business hours for Enterprise Rent-A-Car in Calumet City?
We are open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturdays from 8:00 AM to 12:00 PM. We are closed on Sundays.
How can I make a reservation for a rental car at this Enterprise location?
You can reserve a rental car online at https://www.enterprise.com/en/car-rental-locations/us/il/calumet-city-1517.html or by calling +1 708-891-1002.
What payment options does Enterprise Rent-A-Car in Calumet City accept?
We accept American Express, Cash, Check, Discover, Mastercard, and Visa for payments.
Does Enterprise Rent-A-Car in Calumet City offer any special discounts?
Yes, this location offers discounts for active military personnel.
Is Enterprise Rent-A-Car in Calumet City woman-owned?
Yes, this Enterprise Rent-A-Car location is owned by women.
What nearby places can I visit before or after renting a car at Enterprise in Calumet City?
You might enjoy dining at Penny's Place or Applebee's, shopping at Big Lots, Burlington, or Ross Dress for Less, and exploring Wilder Fields park nearby.
Are there other car rental agencies near Enterprise Rent-A-Car in Calumet City?
Yes, Alamo is another car rental agency located nearby for your convenience.
What nearby services are available around Enterprise Rent-A-Car in Calumet City to help with errands?
Nearby services include the United States Postal Service, Bank of America with an ATM, and MyEyeDr. optometrist, making it easy to run errands before or after your rental.