Enterprise Rent-A-Car

Reviews

• VV

  V

  2 days ago
  5.0
  Enterprise is the only provider I have rented from for over 30 years. Their prices are reasonable and the representatives are always professional, courteous, knowledgeable and have not lost sight of what it means to value their customers and provide good customer service, which has been lost in many industries today. I’m a strong believer that if it’s not broken, then why fix it. I’m satisfied with Enterprise so why should I go elsewhere?
• CB

  Cheryl Brown

  Feb 21, 2026
  5.0
  Always. Satisfied hassle-free
• EC

  El Ways CreativeSolutions and Consulting

  Feb 20, 2026
  1.0
  The customer service provided was extremely poor. The representative on the phone was highly disrespectful. She answered the phone and began conversing with someone onsite about lunch. When I inquired about her reference, she abruptly stated that she was not speaking to me. Subsequently, she failed to elucidate how my warranty company is permitted to increase the rental car rate without being considered an additional charge. She then used an offensive term towards me and abruptly disconnected the call. Upon attempting to call back, I was left on hold for over ten minutes, with the representative repeatedly picking up and reconnecting me. The hold was evident due to the interruption of the recording, the pressing of buttons, and the subsequent resumption of the recording. Finally, the representative disconnected the call. If given the opportunity, I would never patronize this enterprise again and will endeavor to inform all my acquaintances and travel clients of my negative experience with this company.
• EP

  Epharata Palmer

  Feb 10, 2026
  5.0
  Enterprise at River Oaks was fast and sufficient. Jasmine and her colleague which was a young man working along with her on a busy Monday morning was friendly, kind, and gave great customer service. Thanks for the great hospitality
• MK

  Mike Kelly

  Feb 4, 2026
  5.0
  My experience with Enterprise is always been great 😃