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Just Tires

4.2
(537 reviews)

Business Details

(708) 499-4770

About

Auto Repair ShopTire ShopGoodyear
At Just Tires you'll find a wide selection of both tires and services. From oil changes to wheel alignments, all services at Just Tires are performed by certified experts and use premium products.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Just Tires
8640 South Cicero Avenue, Burbank, IL
60459-2804, United States

Hours

Reviews

4.2
537 reviews
5 stars
366
4 stars
60
3 stars
20
2 stars
12
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Xavier and Joe received numerous commendations for their exceptional customer service, with many customers expressing appreciation for their patience, professionalism, and helpfulness.

Staffing Issues

Several reviews indicated concerns about understaffing, leading to slow service and long wait times, particularly during busy periods.

Mixed Experiences

While many customers praised the service, there were notable complaints about unprofessional behavior from some staff members, particularly regarding communication and customer treatment.

Service Quality

Customers reported both positive and negative experiences with the quality of service, including issues with tire installations and repairs, leading to dissatisfaction in some cases.
  • BB
    Briana Brewer
    6 days ago
    5.0
    According to my car, my tire pressure was low, so I stopped by with only a 5 minute notice and Ivan was able to assist me with no problem. He was super kind and efficient!
  • RD
    RS DelReal
    Feb 17, 2026
    5.0
    Faith in Humanity Restored: Came in about 7 min to closing time with a flat tire. I'm a CPS teacher and just wanted to go home after a very long day. Was so afraid they would tell me they were done for the day. Xavier saw that I was upset and he quickly reassured me that they would help no matter if it went beyond closing time. It wasn't until then that I was able to breathe calmly again. I know a flat tire is not a big deal for some but for me, a grandma traveling home from work, late at night, it was a VERY BIG deal. Thank you to this amazing team for your help and to the stranger, who I only know as Jesus, for recommending that I go there.
  • RK
    Rob K
    Feb 4, 2026
    1.0
    Did not honor appointment for installation with only one hour notice. Purchased tires online midday Tuesday, made appointment online for 5:00 the following day. Following day receive voicemail from Rueben at Burbank location one hour before the appointment time indicating the appointment would not allow sufficient time for them to perform the installation. When I called back and spoke to Rueben, he was short (rude) and repeated the appointment was insufficient for the installation but he offered no solutions, only repeating I would have to find another appointment on another day because he needed more time for the installation. Again, he had no solutions/suggestions, only that he could not perform the work today.
  • PI
    Percy Clark ii
    Jan 31, 2026
    5.0
    I'm glad I choose to come to this location on 8640 S. Cicero Avenue. Xavier Ortiz was demonstrated exceptional customer service.He was patient while answering the telephone and helping every customer that came to leave satisfactory. He gave me his word that if I got here before they closed, he would help me. I'm extremely pleased with his service and looking forward to being a regular customer. Also the multitasking he has done is remarkable. Hopefully he won't get burned out working by hisself. Please hire more help to keep the customers continue to return at this locations.
  • BY
    B.O.N Y.
    Jan 27, 2026
    1.0
    Went in for a flat tire asked if they can put the spare on. When I came back I checked the spare and 2 lug nuts were missing I asked them about it ND they said that's how it came in. Before I left to get to the shop I checked my tired I had all lug nuts while I was there waiting for my ride I checked the tire twice it had all the lug nuts. When I brought it up they just kept saying they trust there guys over me but they're going to order me 2 because they didnt have lug nuts for my car. The guy with the glasses kept cutting me off while I was speaking while I was talking to him someone came out the back with 2 lug nuts for me. But earlier they said they didn't have any at the shop. If they accidentally stripped them or lost them that's not a problem just replace them but don't make it seem like I'm lying and didn't have all 5 lugs nuts. They also just threw my flat tire on top of items I have in my trunk instead of putting it where the spare tire was. The guy with the glasses told me to check reviews on here saying he got no complaints but there's more than a handful against him.

Frequently Asked Questions About Just Tires

What types of services does Just Tires offer?

Just Tires offers a wide selection of tires and services including oil changes and wheel alignments, all performed by certified experts using premium products.

What are the regular business hours for Just Tires?

Just Tires is open Monday to Saturday from 8:00 AM to 6:00 PM and Sunday from 9:00 AM to 5:00 PM.

Brand Certified Facts from Just Tires

Just Tires partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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