Enterprise Rent-A-Car

4.2
184 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

9116 Ogden Ave, Brookfield, IL
60513, United States
(708) 387-4000
https://www.enterprise.com/en/car-rental/locations/us/il/brookfield-15db.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Brookfield, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Brookfield location today.

Location

Enterprise Rent-A-Car
9116 Ogden Ave, Brookfield, IL
60513, United States

Hours

Reviews

4.2
184 reviews
5 stars
127
4 stars
20
3 stars
6
2 stars
7
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful throughout the rental process.

Vehicle Condition

Several reviews mentioned issues with vehicle cleanliness and maintenance, including receiving cars that were not properly cleaned or had mechanical problems.

Reservation Issues

There were multiple complaints about reservations not being honored, including instances where customers arrived to find no cars available despite having confirmed bookings.

Efficiency

Customers appreciated the quick and efficient service, with many noting that the rental process was smooth and fast.

Mixed Experiences

While many had positive experiences, some customers reported negative interactions with specific staff members, indicating inconsistency in service quality.
  • RF
    Rob Funk
    Dec 19, 2025
    5.0
    Excellent job. Chanel made the experience very professional and personable!
  • JB
    Joe Black
    Dec 18, 2025
    5.0
    This location has an excellent, thoughtful staff. Car was 2025, clean and inexpensive.
  • GJ
    George Jares
    Dec 17, 2025
    5.0
    This is great location, everyone working was great. Very pleasant experience.
  • SR
    Sabino Rivera
    Dec 9, 2025
    5.0
    Great place and people at this location brookfield,il
  • JS
    Jenny Signorile
    Nov 20, 2025
    5.0
    The staff at Enterprise in Brookfield are amazing. They are always so helpful efficient and quick to get me in and out. They welcome my feedback each and every time that I rent a car and always call to follow up to make sure that everything was great with my rental. This is one location that I will forever be going to because of how wonderful the staff is here.
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Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Brookfield, IL?

Enterprise Rent-A-Car is located at 9116 Ogden Ave, Brookfield, IL 60513.

What are the operating hours of Enterprise Rent-A-Car in Brookfield?

Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 12:00 PM, and is closed on Sundays.