Brand Certified
Pilot Travel Center
3.3(1695 reviews)
Certified by Pilot Travel Center • Mar 01, 2026
Business Details
7501 S Harlem Ave, Bridgeview, IL
60455, United States
Certified by Pilot Travel Center • Mar 01, 2026
(708) 496-9390
Certified by Pilot Travel Center • Mar 01, 2026
https://locations.pilotflyingj.com/search
Certified by Pilot Travel Center • Mar 01, 2026
About
Certified by Pilot Travel Center • Mar 01, 2026
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Bridgeview, IL!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Pilot Travel Center • Mar 01, 2026
Hours
Certified by Pilot Travel Center • Mar 01, 2026
Reviews
3.3
1,695 reviews
5 stars
654
4 stars
265
3 stars
178
2 stars
93
1 star
505
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly towards truck drivers, leading to a hostile atmosphere.
Shower Availability
Customers frequently complained about long wait times for showers, with some reporting waits of over three hours and inadequate cleaning of facilities.
Parking Issues
Many drivers expressed frustration over limited parking availability, with a significant portion being paid spots, making it difficult for truckers to find rest.
Cleanliness
Several reviews mentioned dirty facilities, including bathrooms and showers, contributing to an overall negative experience.
Management Concerns
The management was criticized for being unresponsive to customer complaints and for allowing a toxic work environment to persist.
- ASAzimuddin Sediqi2 days ago1.0Very bad service 2 hours I wait i go check 3 is empty no body clean very bad service bad people
- TGThe godfatherFeb 22, 20265.0The cashier the manager and the whole team are really nice and the gas station is very clean
- AAAvi AsadovFeb 20, 20261.0The worst, most disgusting pilot, I've been waiting for an hour, the shower is at 2 a.m. and she's not ready yet, they say wait 😂 They answer calmly. "Just wait your turn, your shower isn't cleaned yet.
- AAAh3 Ah3Feb 16, 20261.0One Star Is Too Generous Avoid at All Costs This place should honestly be ashamed of calling itself a Pilot. The atmosphere is hostile, the service is disgusting, and the employees act like basic customer service is some kind of personal attack. The staff here are rude beyond belief especially toward truck drivers. It’s like they forget we’re the reason this place even exists. Instead of helping, they snap, yell, and treat you like you’re a problem just for walking in. Only 3 showers, by the way. So if you were hoping to shower anytime soon, don’t get your hopes up. You’ll be waiting forever. My best advice? Use the app and stay in your truck, because going inside is just inviting unnecessary stress from miserable people with terrible attitudes. And the “waiting area”? Absolute comedy. Two tables, a few chairs, and somehow they still manage to scream at you if you stand anywhere nearby. There’s no space, no comfort, and apparently no common sense either. I came in simply trying to find a part I needed, and got treated like garbage for no reason. If you hate your job this much and can’t handle speaking to people with basic respect, then don’t work in customer service. Stay home. Nobody deserves to be spoken to like that over something so simple. This location is toxic, unprofessional, and an embarrassment. Pilot seriously needs to clean house here. Avoid unless you enjoy being yelled at and disrespected.
- AMAjmal MaqsudiFeb 8, 20261.0This place the manager during day so rude I am OTR truck driver I bought a coffee with snacks sit beside of the table. She come asked me if you’re waiting for the shower. I said no then she was very rude. She asked me did you pay for the coffee? I said you better ask your cashier and then she said this place is for people wait for the shower. I said this is truckstop for the drivers and I’m drinking coffee and watching TV right now. I was only for 5 to 10 minutes. She’s so rude. I asked her to be nice. You’re so rude right now. she made my mood off and she was so bad then after that, I drank my coffee I left. I never see another truck stop trade the driver like this. I went all over the states past six years and this is the worst customer service. I have seen here.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities does Pilot Travel Center in Bridgeview, IL offer?
Pilot Travel Center in Bridgeview provides gas, diesel, DEF, high-speed pumps, Wi-Fi, overnight parking, showers, fresh foods including pizza, wings, breakfast sandwiches, snacks, drinks, and coffee.
What are the operating hours for the Pilot Travel Center in Bridgeview?
The Pilot Travel Center in Bridgeview is open 24 hours a day, every day of the week, including holidays.
Are showers available at this location, and who can use them?
Showers are available at this location and anyone can purchase and use them. Prices vary, so contacting the store for specifics is recommended.
Can I reserve parking at Pilot Travel Center?
Yes, you can reserve parking through the Pilot app or website using the Reserve Now service.
What payment methods are accepted at this Pilot Travel Center?
Accepted payment methods include American Express, Discover, Mastercard, Visa, EBT, Apple Pay, and Google Pay.
Does the Pilot Travel Center in Bridgeview have CAT scales available?
Yes, this location offers CAT scales for vehicle weight measurements.
What nearby places can I visit for food or entertainment around Pilot Travel Center?
Nearby places include Cinnabon for bakery and coffee, Moose Family Center for events and concerts, Winner's Cafe sports bar, Moe's Southwest Grill for Mexican food, Mama Luigi's Italian restaurant and bar, and Niko's Restaurant & Lounge.
Is there a park nearby where I can relax after visiting Pilot Travel Center?
Yes, Nottingham Park and a nearby playground offer outdoor spaces for relaxation and activities close to the Pilot Travel Center.
Are there automotive services near Pilot Travel Center for vehicle repairs or maintenance?
Near the Pilot Travel Center you can find J & T Auto Body, World Class Auto Repair, Midway Autohaus, and Spirit of Excellence Limo Inc for various automotive repair, bodywork, and transportation services.
How can I contact Pilot Travel Center in Bridgeview, IL?
You can contact them by phone at +1 708-496-9390 or email at TravelCenter.1042@pilottravelcenters.com.
Brand Certified Facts from Pilot Travel Center
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Certified March 01, 2026Yext Knowledge Graph
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