Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of Jeff and Vicki for their exceptional service.
Quality of Work
Overall, customers reported satisfaction with the quality of repairs and services provided, highlighting thorough inspections and effective solutions.
Honesty and Transparency
Several reviews noted that the staff was honest about necessary repairs and did not pressure customers into unnecessary services.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding upselling and service delays.
Long-term Loyalty
Numerous customers expressed long-term loyalty to the Goodyear location, often returning for years due to consistent quality and service.
MA
Maria Anderson
5 days ago
5.0
Customer service is excellent, very kind and professional.
CK
Chris Keller
Nov 10, 2025
5.0
Excellent service. Always fast, friendly, and affordable. I always take my vehicles here. Couldn't recommend them enough!
JA
Jennifer Alberts
Oct 22, 2025
5.0
Always explain and understand what's happening with your car. If you need a rhide back and forth they will help.
KB
Kim Bellamy
Sep 18, 2025
5.0
This Goodyear location always gives the best quality service. They are always so kind, especially Ms. Viki who can decipher my odd car trouble descriptions! The staff is always open and honest about what they find during their inspections and give you all the information needed to make an informed decision. My whole family always comes here!
SW
Sheila Williams
Aug 17, 2025
5.0
They were very nice and professional. I would definitely recommend them to anyone needing tires.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repairs, including tire sales, oil changes, and general auto maintenance.
What are the operating hours of Goodyear Auto Service?
Goodyear Auto Service is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays. Holiday hours may vary, with some days closing early or closed entirely.
Does Goodyear Auto Service offer in-store pickup?
Yes, Goodyear Auto Service offers in-store pickup as part of its services.
Which payment methods are accepted at Goodyear Auto Service?
Goodyear Auto Service accepts American Express, Cash, Check, Discover, MasterCard, and Visa cards for payment.
Is Goodyear Auto Service wheelchair accessible?
Yes, the facility has wheelchair accessible entrances and restrooms for customer convenience.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online through their reservation website at https://www.goodyearautoservice.com/en-US/make-appointment.
Where is Goodyear Auto Service located in Bradley, IL?
Goodyear Auto Service is located at 148 South Kennedy Drive, Bradley, IL 60915-2032, United States.
What nearby automotive services are located close to Goodyear Auto Service?
Nearby automotive services include Just Tires, Bradley Lube and Tire, GLASSWORKS Windshield Repair Systems, and Jordan Glassworks, providing additional repair, tire, and auto glass services.
Are there dining options near Goodyear Auto Service for customers to visit?
Yes, customers can visit nearby restaurants such as La Siesta Authentic Mexican Cuisine and KFC for meals before or after their service visit.
What leisure or shopping spots are near Goodyear Auto Service?
Nearby leisure and shopping options include GameZilla (video games and toys), Island Collectibles (hobby and gift shop), Helping Hands Spa, and several beauty salons like Hair By Ashley and Creative Styles.