Business Details
About
Auto Repair ShopBrake ShopAlternator RepairAuto Air Conditioning ServiceEngine Rebuilding Service
Our certified technicians stay updated on the latest technology to deliver expert service, from under-car maintenance like oil changes, brake repairs, shocks, and alignments to transmission repairs and fluid flushes—all at competitive prices.
We service all makes and models, both foreign and domestic, cars and trucks. Explore quarterly auto repair specials on our site and sign up for monthly eSpecial offers for exclusive deals.
Need a Quick Quote? Fill out the online form, and a technician will respond within 24 hours. We provide diagnostics, major and minor repairs, including brakes, tune-ups, oil changes, and more for most cars and light-duty trucks.
Our goal is to be the best auto repair shop in the Bourbonnais, IL area.
Details
- Requires appointmentNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Tuffy Tire & Auto Service Center
577 William R Latham Senior Dr, Bourbonnais, IL
60914, United States
Hours
Reviews
4.1
463 reviews
5 stars
313
4 stars
43
3 stars
20
2 stars
16
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their helpfulness and willingness to explain services.
Service Quality
While some customers reported excellent service and quick turnaround times, others experienced issues with incomplete work and miscommunication regarding repairs.
Trustworthiness
Several reviews expressed concerns about trust, with customers feeling they were upsold unnecessary services or charged for work that was not performed correctly.
Efficiency
Customers appreciated the quick service for routine maintenance, but some noted long wait times for appointments and service completion.
Cleanliness
The waiting area was frequently mentioned as clean and comfortable, contributing positively to the overall customer experience.
- MAMartin Anaya1 day ago5.0Very great service and workers are on point and perfect timing. Overall great place to get oil change and tire rotation done.
- JKJames Kuchar3 days ago1.0BUYER BEWARE - Hidden up-charge I tried your shop due to the New Year oil change coupon I got in the mail. After making an appointment on the phone I gave year, make, model, & engine size.I showed up early and was again asked the same information. After an hour pasted my appointment time I was informed that my oil filter was not in stock and would be there in about 5 minutes. I was checked out at 5:18 for a 4:00 oil change. Your $28.95 with $1.37 tax oil change cost me $36,45. I asked why it was so high and was told about hidden fees (my words not your employee) he said everyone charges those fees. Well I've been getting oil changes for 50 years. First time ever. Great promotion till the up charge. Your staff was great, your customer comfort was second to none. However I will not be returning due to this experience.
- JSJohn Strange6 days ago5.0I've been going to Tuffy's for years. I appreciate their honest approach to my vehicle's needs. They do not pressure customers into having unnecessary work done.
- CBChgo BluesJan 6, 20264.0I’ve mostly used Tuffy for oil changes and tire rotations. They did once discover a brake caliper leak and fixed it for me at a reasonable price. They are quick and efficient. Since they are a full service shop and I’d consider using them for other services as they come up.
- RKRichard KiserJan 4, 20261.0Definitely the worst shop around they will overcharge you for everything and not keep you updated on what they are doing to your vehicle. Tried to charge me like 300 extra for new o2 sensors that they never even mentioned they were already installed. OVERPRICED!!!!
Frequently Asked Questions About Tuffy Tire & Auto Service Center
What services does Tuffy Tire & Auto Service Center provide?
Tuffy Tire & Auto Service Center offers a full range of auto repair services including oil changes, brake repairs, suspension work, transmissions, engine service, and more for all makes and models.
What are the business hours of Tuffy Tire & Auto Service Center?
The center is open Monday to Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 4:00 PM. It is closed on Sundays.
Do I need to make an appointment to get my car serviced?
No, appointments are not required, but you can schedule one online if preferred.
Does Tuffy Tire & Auto Service Center offer financing options?
Yes, they provide financing options along with free towing and free loaner vehicles for qualifying customers.
Which payment methods are accepted at Tuffy Tire & Auto Service Center?
The center accepts American Express, Cash, Discover, MasterCard, Visa, and offers financing options.
Is Tuffy Tire & Auto Service Center wheelchair accessible?
Yes, it has wheelchair accessible entrances, parking, and restrooms.
Where is Tuffy Tire & Auto Service Center located?
It is located at 577 William R Latham Senior Dr, Bourbonnais, IL 60914, USA.
What nearby shopping options are available when visiting Tuffy Tire & Auto Service Center?
Nearby shopping options include BSN Sports, Salkeld Sports for sporting goods, and FlipFlop Resale Shop for used and vintage items, so you can explore shopping before or after your auto service.
Are there any nearby financial services close to Tuffy Tire & Auto Service Center?
Yes, Midland States Bank and Midland Wealth Management are nearby for your banking and financial planning needs during your visit.
What medical facilities are close to Tuffy Tire & Auto Service Center?
DaVita Kankakee County Dialysis, Jalaja V Piska MD Family Practice, and Guebert James Kent DDS pediatric dentistry are nearby, convenient if you have appointments in the area.