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Tuffy Tire & Auto Service Center

4.2
(513 reviews)

Business Details

577 William R Latham Senior Dr, Bourbonnais, IL
60914, United States
(815) 929-1866
https://www.tuffyautocare.com/

About

Auto Repair ShopBrake ShopAlternator RepairAuto Air Conditioning ServiceEngine Rebuilding Service
Our certified technicians stay updated on the latest technology to deliver expert service, from under-car maintenance like oil changes, brake repairs, shocks, and alignments to transmission repairs and fluid flushes—all at competitive prices. We service all makes and models, both foreign and domestic, cars and trucks. Explore quarterly auto repair specials on our site and sign up for monthly eSpecial offers for exclusive deals. Need a Quick Quote? Fill out the online form, and a technician will respond within 24 hours. We provide diagnostics, major and minor repairs, including brakes, tune-ups, oil changes, and more for most cars and light-duty trucks. Our goal is to be the best auto repair shop in the Bourbonnais, IL area.

Details

  • Requires appointmentNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Tuffy Tire & Auto Service Center
577 William R Latham Senior Dr, Bourbonnais, IL
60914, United States

Hours

Reviews

4.2
513 reviews
5 stars
356
4 stars
45
3 stars
22
2 stars
17
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service, highlighting the staff's helpfulness and thoroughness.

Service Quality

While most reviews noted quick and efficient service, some customers reported issues with incomplete work or mistakes made during service.

Pricing Transparency

Several customers expressed concerns about hidden fees and unexpected charges, leading to dissatisfaction with the pricing practices.

Overall Experience

The majority of customers had positive experiences and expressed a willingness to return, although a few had significant complaints regarding service quality.
  • AK
    Amanda Koenig
    2 days ago
    3.0
    Can't say enough great things about Mark! After $1400 worth of work my main concern on my car still wasn't fixed. Mark personally took my car for a ride, identified the problem and fixed at no cost to me. Mark is wonderful! Eric needs to go to classes on customer service and how to treat customers the right way though. Even though problem was fixed I strongly believe they are overpriced. Got a quote for a wheel bearing for $750. I just fixed the other side with a $40 part and it took 30 minutes to complete the work.
  • AK
    Amanda Koenig
    4 days ago
    1.0
    Took car there 4 months ago for estimate took it 3 days ago to get fixed. Told them I just need the thumping noise fixed. Got called today saying front struts, control arm, wheel bearing (which was replaced 3 weeks ago), tires and alignment. I didnt have 5k to fix all those so replaced struts and control arm. Now the thumping noise was so loud I couldn't speak to the person in the passenger seat. I was told they couldn't hear a thumping noise anymore over the loud humming noise. The guy I spoke too was totally unprofessional and rude. It was his 1st day when I took it for the estimate and he was very rude that day as well. DO NOT TAKE YOUR CAR HERE UNLESS YOU WANT TO BE TREATED BADLY AND GET RIPPED OFF AT THE SAME TIME! ill find out tomorrow if the thumping noise is gone or if I wasted $1400. And to note these 2 things could of been fixed for half the price down the street at a different shop but I didnt get to chose where to take my car to.
  • AM
    Alyssa McIntyre
    Feb 23, 2026
    5.0
    Very detailed and professional. They let me know what was all wrong with my car within 30 mins.
  • SP
    Scott Potter
    Feb 13, 2026
    2.0
    I came in and asked for a Full Synthetic oil change and tire rotation. They billed me for a synthetic blend and did not rotate the tires. My fronts were more worn then the back and after I got home I checked and they had not rotated the tires.
  • TS
    Taylor Smith
    Feb 7, 2026
    5.0
    Been going to Tuffys for several years. They are reasonably priced and very informing on what services your car may need. Love them!

Frequently Asked Questions About Tuffy Tire & Auto Service Center

What services does Tuffy Tire & Auto Service Center provide?

Tuffy Tire & Auto Service Center offers a full range of auto repair services including oil changes, brake repairs, suspension work, transmissions, engine service, and more for all makes and models.

What are the business hours of Tuffy Tire & Auto Service Center?

The center is open Monday to Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 4:00 PM. It is closed on Sundays.

Brand Certified Facts from Tuffy Tire & Auto Service Center

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Certified March 01, 2026Yext Knowledge Graph
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