Jiffy Lube

4.6
593 reviews

About

Oil Change Service StationCar Inspection StationCar Battery StoreTire ShopJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in BOURBONNAIS. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Jiffy Lube
598 William Latham Dr, Bourbonnais, IL
60914, United States

Hours

Reviews

4.6
593 reviews
5 stars
498
4 stars
45
3 stars
9
2 stars
7
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, polite, and attentive, highlighting specific employees like Rick, Larry, and Paige for their excellent service.

Efficiency

Numerous reviews noted the quick and efficient service, with many customers appreciating the fast turnaround times for oil changes and other services.

Mixed Experiences

While many reviews were positive, there were a few negative experiences reported, particularly regarding a serious oversight during an oil change and slow service at times.

Professionalism

Customers frequently mentioned the professionalism and knowledge of the staff, with many feeling well-informed about their vehicle's needs.
  • JB
    Justin Bishop
    Dec 5, 2025
    5.0
    Larry and his crew were very attentive and efficient, worked hard and he discussed everything that was being done with my vehicle, very knowledgeable and made the experience painless. Thanks to you and your crew
  • KK
    Kara Kelly
    Dec 2, 2025
    5.0
    Everyone especially Jerrico was extremely polite and friendly!! Best service I have ever experienced during an oil change. Keep up the awesome customer service!
  • LW
    Laura Williams
    Nov 14, 2025
    1.0
    DO NOT TAKE YOUR CAR HERE!!! Went in for an oil change and they DID NOT PUT OIL BACK IN MY TRUCK!! I drove it home truck was driving funny I checked the oil and there was NOTHING IN IT!!! I HAD TO PUT IN 4 QUARTS MYSELF!!!THE GUY KEPT COMPLAINING THEY HAVE NO EMPLOYEE THE LAST GUY GOT FIRED APPARENTLY HE WAS THE MANGER,A BIG WHITE GUY,TALKING ABOUT HES TAKING OVER THE SHOP WHATEVER THAT MEANS ..SHOULD HAVE KNOWN TO LEAVE THEN!! I CALLED FOR AN HOUR STRAIGHT AND NO ONE ANSWERED AND VOICEMAIL IS FULL!!! ON 11/14/ 2025 AT 430 PM I WILL BRING THIS TO CORPORATE, IF MY TRUCK IS RUINED YOUR COMPANY WILL PAY! AND HAD THE NERVE TO CHARGE ME 120!! I AM BEYOND ANGRY
  • CB
    Colleen Benjamin
    Oct 29, 2025
    5.0
    Friendly, efficient
  • TB
    Taylor Bonomo
    Oct 23, 2025
    5.0
    Zach was great very enthusiastic!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.