Enterprise Rent-A-Car

Reviews

• AC

  AJ Cousin

  2 days ago
  5.0
  The employees were great, and made the process of getting there and getting back to my repaired car later a breeze.
• NM

  No Mercy

  3 days ago
  5.0
  Dear Enterprise Team, I am writing to express my sincere appreciation for the outstanding service and professionalism I have consistently experienced when engaging with your branch. My company and I have been loyal users of your enterprise services for many years, and throughout this time, I have had the pleasure of witnessing firsthand the dedication and caliber of your team. Over the years, I have observed various team members and managers being transferred from our local branch in Bourbonnais, Illinois. Despite these changes, the quality of service has remained exemplary, which speaks volumes about the strength of your team and leadership. I have always received the utmost professional courtesy from your staff, and it is evident that a customer-first mindset is ingrained in your culture. One of the qualities that stand out is the consistently warm and respectful customer interaction. Your team members are always greeting guests with a friendly “Good morning” and offering their assistance with genuine attentiveness. This level of service fosters a welcoming atmosphere and reinforces customer loyalty. Furthermore, I have noticed how well your customer service skills translate into de-escalating complaints. The managers, in particular, take the lead by actively listening and showing that they genuinely care about resolving issues. This proactive approach not only ensures customer satisfaction but also demonstrates the high standards of management within your branch. I firmly believe that your team’s dedication and professionalism are key reasons why your branch has thrived and perhaps even contributed to its profitability. The strong leadership by your manager and assistant has clearly made a positive impact, and I can see why your branch is such a successful operation. In conclusion, I want to commend you all for your hard work and commitment to excellence. Keep up the great work—your efforts do not go unnoticed, and they are truly appreciated. I look forward to continuing our business relationship and witnessing your continued success. Thank you once again for your superior service. Sincerely, Dave L.
• JP

  Jeremy Pardo

  5 days ago
  5.0
  Greatcservice during a hard time, much thanks
• CM

  Carli Martinez

  6 days ago
  5.0
  Mallory was an incredible point of contact during my time at enterprise. She showed great compassion for my situation and met me with nothing but kindness. Thank you!
• AM

  Alonzo Munoz

  Oct 24, 2025
  5.0
  I rented a car last weekend and the process was quick, easy, and professional. Had no issues with my return when I brought it back. I would rent from this location again. I want to thank Mallory for helping me out with this rental.

Frequently Asked Questions About Enterprise Rent-A-Car