Business Details
About
Auto Repair Shop
Since 1993, Car Care Auto Center has been the go-to team and one-stop shop for all auto repairs and services in Bourbonnais, Illinois. But our team has over 100 years of combined experience in the automotive industry! We accept all makes and models and all degrees of auto challenges. Whether you need a new set of wiper blades or a new engine, our team has you covered.
Location
Hours
Reviews
4.2
285 reviews
5 stars
191
4 stars
34
3 stars
15
2 stars
6
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting the professionalism of the front desk personnel.
Trustworthiness
Several reviews noted the honesty and reliability of the service, with customers feeling they were not being upsold unnecessary repairs.
Quality of Work
While many customers were satisfied with the repairs and maintenance, there were also complaints about misdiagnoses and unsatisfactory repairs.
Speed of Service
Customers appreciated the quick turnaround times for services, often mentioning efficient service and timely repairs.
Pricing
Feedback on pricing was mixed; some found it fair and reasonable, while others felt certain services were overpriced.
- LTLateef TerrellOct 27, 20251.0I have literally been dealing with Car care since I was able to drive but over this last year or so, the service is horrible. I paid numerous times for oil changes and fluids in my car and family members cars were not refilled. Now they have this "Diagnostic fee" for the simplest of things they want to charge you for , (example) headlight replacement , saying something wrong we need to try and find out but it will cost 120 dollars a hour to see what the problem is!!! Exactly how they did me and others , yet im glad I said no took my vehicle to Court street they replaced my light within 10 minutes without a single problem. It's a shame Sarah and that business use to be my 1 recommendations to friends and family now I would suggest court street ford or any other honest place in town. I hope it gets back how it use to be i really loved dealing with Car care in the past.
- JSJenna SchnittkerOct 21, 20255.0My cousin just went here for service so I went here and they didn’t disappoint! Put my mind at ease with a used car I just purchased, they were very friendly and their customer service is far beyond anything I’ve ever experienced! Highly recommend. They’ve gained a customer for LIFE!
- NCNate CavittOct 9, 20255.0This place is the best hands down they always go above and beyond to please the customers and the manager and both assistant managers are really good at their job and very knowledgeable when it comes to the work they are performing been going here for at least 20 years and hopefully at least 20 more couldn’t be happier
- CCChristineSep 18, 20255.0I can’t thank car care enough, they were such great people. We had gotten our brakes done at a different shop and that shop did not to a good job and overcharged us. We brought the truck to car care to see what was wrong and they let us know the other shop did the brakes but used the old hardware and grinded the pads to make them fit. Care care fixed the problem and did not charge us. I am so thankful for them and will be bringing our vehicles to them from now on. Thank you again.
- KTK TAug 29, 20255.0The owners and their crew are the absolute best hands you can be in and the best people to care for your car !
Frequently Asked Questions About Car Care Auto Center
What types of vehicles does Car Care Auto Center service?
Car Care Auto Center services all makes and models with all levels of auto repair needs.
What are the business hours of Car Care Auto Center?
The center is open Monday to Friday from 7:30 AM to 5:00 PM and Saturday from 7:30 AM to 1:30 PM. It is closed on Sundays.
Where is Car Care Auto Center located?
Car Care Auto Center is located at 484 S Main St, Bourbonnais, IL 60914, USA.
How can I schedule an appointment at Car Care Auto Center?
You can schedule an appointment online at https://carcareautocenter.com/schedule/.
What services does Car Care Auto Center offer?
They offer a variety of services including auto repair, tire services, brake work, transmission repair, oil changes, electrical services, wheel alignment, radiator repair, and air conditioning service.
What is the contact phone number for Car Care Auto Center?
The local phone number is +1 815-937-0700.
Are there any dining options near Car Care Auto Center?
Yes, nearby dining options include Mi Casa Authentic Mexican Cuisine and Chicago Dough Company, where customers can enjoy a meal before or after their car service.
Where can I find car rental services near Car Care Auto Center?
Hertz Rent A Car and Hertz Car Rental - Bourbonnais - South Main HLE are nearby and can be convenient for customers needing a rental vehicle during repairs.
Are there any nearby fitness or wellness centers I can visit while my car is serviced?
Yes, Soul Moon Studio, 100% Fitness Personal Training and Nutrition Studio, and Neuroabilities Fitness+Brain are nearby fitness and wellness facilities.
Can I find beauty or grooming services close to Car Care Auto Center?
Yes, nearby options include Rome's Hair Care, Pitts Stop Barber Shop, Dollhead Blow Dry Bar, and Nichole Marie Salon for hair and beauty services.