Business Details
About
Auto Repair Shop
Since 1993, Car Care Auto Center has been the go-to team and one-stop shop for all auto repairs and services in Bourbonnais, Illinois. But our team has over 100 years of combined experience in the automotive industry! We accept all makes and models and all degrees of auto challenges. Whether you need a new set of wiper blades or a new engine, our team has you covered.
Location
Hours
Reviews
4.1
289 reviews
5 stars
193
4 stars
34
3 stars
15
2 stars
6
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendly and helpful staff, others reported unprofessional behavior and poor communication from certain employees.
Quality of Work
There are mixed reviews regarding the quality of repairs, with some customers expressing satisfaction, while others reported issues with misdiagnoses and incomplete work.
Pricing Transparency
Customers noted concerns about unexpected charges and perceived overpricing for services, leading to feelings of being taken advantage of.
Reliability
Several long-term customers expressed trust in the shop's reliability and honesty, although some recent reviews indicated a decline in service quality.
- JBjoseph t bieniasDec 29, 20255.0Sara, Jeff and Joe all provided unbelibable service with a positive "can do" attitude. Service was done at a honest price without adding any additional cost for unnecessary maintenance. We had our catalytic converter replaced. Two months later our service engine light came on. NO HASSLE, Car Center, replaced defected catalytic converter "AT NO COST". From our experience most outher repairs shops would of added some type of labor charge. We would highty recommend this shop for all your car maintenance.
- JTjim Thompson.Dec 12, 20251.0Charged my 85 year old Dad $180 for a patch on a exhaust pipe before the muffler. Should have replaced the entire pipe! What a joke. If you want to get taken advantage of go here!
- ACAudrea CleerDec 10, 20255.0You guys are great. I can not belive u got her radiator out the day she brought her car in and had her up and running the next morning. Way to go, very thankful for u.
- ZJZacheri JubinDec 3, 20251.0Not to happy about a phone call I just received. I was told to bring my car there by a friend, and did. And was told by multiple people that dealt with the issue today that there was an employee that was HIGHLY unprofessional. DO NOT CLAIM TO DO SOMETHING WHEN YOU HAVE NO IDEA HOW TO DO IT. Pretty simple I think, I have worked on multiple cars, in multiple shops when I was younger. All you had to do was hook it up to a scan tool and you couldn't even do that! If I could leave no stars I would, half ass mechanics. OBVIOUSLY NEED TO GO BACK TO SCHOOL! I WILL NEVER SEND ANYONE TO THAT SHOP THAT I KNOW. JOKE! Shops like this give mechanics a bad wrap.
- LTLateef TerrellOct 27, 20251.0I have literally been dealing with Car care since I was able to drive but over this last year or so, the service is horrible. I paid numerous times for oil changes and fluids in my car and family members cars were not refilled. Now they have this "Diagnostic fee" for the simplest of things they want to charge you for , (example) headlight replacement , saying something wrong we need to try and find out but it will cost 120 dollars a hour to see what the problem is!!! Exactly how they did me and others , yet im glad I said no took my vehicle to Court street they replaced my light within 10 minutes without a single problem. It's a shame Sarah and that business use to be my 1 recommendations to friends and family now I would suggest court street ford or any other honest place in town. I hope it gets back how it use to be i really loved dealing with Car care in the past.
Frequently Asked Questions About Car Care Auto Center
What types of vehicles does Car Care Auto Center service?
Car Care Auto Center services all makes and models with all levels of auto repair needs.
What are the business hours of Car Care Auto Center?
The center is open Monday to Friday from 7:30 AM to 5:00 PM and Saturday from 7:30 AM to 1:30 PM. It is closed on Sundays.
Where is Car Care Auto Center located?
Car Care Auto Center is located at 484 S Main St, Bourbonnais, IL 60914, USA.
How can I schedule an appointment at Car Care Auto Center?
You can schedule an appointment online at https://carcareautocenter.com/schedule/.
What services does Car Care Auto Center offer?
They offer a variety of services including auto repair, tire services, brake work, transmission repair, oil changes, electrical services, wheel alignment, radiator repair, and air conditioning service.
What is the contact phone number for Car Care Auto Center?
The local phone number is +1 815-937-0700.
Are there any dining options near Car Care Auto Center?
Yes, nearby dining options include Mi Casa Authentic Mexican Cuisine and Chicago Dough Company, where customers can enjoy a meal before or after their car service.
Where can I find car rental services near Car Care Auto Center?
Hertz Rent A Car and Hertz Car Rental - Bourbonnais - South Main HLE are nearby and can be convenient for customers needing a rental vehicle during repairs.
Are there any nearby fitness or wellness centers I can visit while my car is serviced?
Yes, Soul Moon Studio, 100% Fitness Personal Training and Nutrition Studio, and Neuroabilities Fitness+Brain are nearby fitness and wellness facilities.
Can I find beauty or grooming services close to Car Care Auto Center?
Yes, nearby options include Rome's Hair Care, Pitts Stop Barber Shop, Dollhead Blow Dry Bar, and Nichole Marie Salon for hair and beauty services.