Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N Convent Road in Bourbonnais, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Bourbonnais, IL or call us at (815) 933-2275.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
333 reviews
5 stars
205
4 stars
56
3 stars
45
2 stars
10
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful service provided by staff, particularly highlighting individuals like Antonio and Miranda for going above and beyond.
Product Availability
Customers frequently noted that the store had the parts they needed in stock, although there were some complaints about discrepancies between online inventory and actual stock.
Staff Knowledge
While several reviews commended staff for their knowledge and assistance, there were also complaints about a lack of training and product knowledge among some employees.
Mixed Experiences
While many customers had positive experiences, there were notable instances of poor service and unresolved issues, indicating inconsistency in customer experiences.
- DADiana AttwoodDec 25, 20255.0Fast and friendly service very helpful , when I couldn't find what I was looking for
- RBRyan BusickNov 24, 20255.0Excellent service. I was in the store on 11/23/25 when two younger employees did an excellent job dealing with an unhappy customer.
- RGRicardo Mendez (That one guy)Nov 6, 20253.0I never got my email receipt for the battery I bought today around 3:30 pm, assigned to my number and email. I would like it sent because I paid 250 bucks for a battery and a warranty if 3 years. Battery works fine
- JDJohn DavisSep 7, 20255.0Came In this morning to get a starter and I was able to look it up online last night to see if they had it in stock because most of the other locations within 50 miles didn’t have it in stock, it was in stock online and when I came in this morning it was in stock, I was able to go in purchase the part I need and it was very fast and the young lady even double checked with me to Insure we had the right part and it was the right part and I was in and out quickly, in fact I would have been faster but I am a talker so I was talking her ear off so I went In for a starter and was back out of the store in like 5 minutes with exactly what I was looking for. Very friendly, very helpful. I wish I received that kind of service at every auto zone location.
- AAAl and Hilda AmadioSep 6, 20255.0The ladie that helped us was very friendly did the diagnosis and told us what it ment
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts in Bourbonnais, IL?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 8:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone offers both in-store pickup and same-day delivery services.
Where is AutoZone Auto Parts located in Bourbonnais?
AutoZone Auto Parts is located at 648 N Convent Rd, Bourbonnais, IL 60914, USA.
What types of products can I find at AutoZone Auto Parts?
AutoZone offers auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Edelbrock, Bosch, and more.
How can I contact AutoZone Auto Parts at N Convent Road?
You can reach them by phone at (815) 933-2275 or email customer.service@autozone.com.
Are there any other automotive parts stores near AutoZone Auto Parts?
Yes, nearby options include another AutoZone location and Advance Auto Parts, which can offer additional choices for your automotive needs.
Can I find automotive repair services close to AutoZone Auto Parts?
Levi's Garage is located nearby and offers professional automotive repair services for your convenience.
What dining options are available near AutoZone Auto Parts in Bourbonnais?
Nearby restaurants include Nancy's Pizza, Domino's, Jaenicke's Drive In, and Jimmy Jo's BBQ, ideal for grabbing a meal before or after your visit.
Does AutoZone Auto Parts offer curbside pickup?
Yes, AutoZone provides curbside pickup to enhance customer convenience and safety.
Since when has AutoZone Auto Parts in Bourbonnais been established?
This AutoZone location has been serving customers since 1979.