Enterprise Rent-A-Car

4.0
669 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Blue Island, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Blue Island location today.

Location

Enterprise Rent-A-Car
11945 Western Ave, Blue Island, IL
60406, United States

Hours

Reviews

4.0
669 reviews
5 stars
410
4 stars
101
3 stars
37
2 stars
21
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, knowledgeable, and professional, with many highlighting exceptional service experiences.

Efficiency

Many reviews noted quick and efficient service during the rental process, although some customers experienced long wait times.

Vehicle Condition

While most vehicles were reported as clean and well-maintained, there were complaints about specific cars having issues such as odors or needing maintenance.

Mixed Experiences

Some customers reported negative experiences, including issues with vehicle availability and customer service inconsistencies, particularly regarding communication.

Recommendations

Despite some negative feedback, many customers highly recommended the location for its overall service and staff professionalism.
  • PA
    Pablo Angeles
    3 days ago
    5.0
    Desean and the crew were amazing. Got my car rental and they even assisted me when I left something behind. Awesome service overall
  • RJ
    Rochelle Jones
    5 days ago
    5.0
    The service was remarkably The service men were kind, friendly, and knowledgeable about the vehicles. The service man met my needs for the vehicle I needed. I will definitely use Enterprise again! Awesome job!
  • TE
    Ty Ellison
    Nov 16, 2025
    5.0
    The vehicle was above expectations. But my greatest concern was turning in the vehicle and getting to the auto shop before they closed. They exceeded my expectations here, as well. The staff got me checked out, and the driver got me to the shop with plenty of time to spare. This is the best service I had at this location (Blue Island, in Chicago).
  • LP
    Licia Palmore
    Nov 9, 2025
    5.0
    Great team,, great clean facility, Awesome customer service vibe who wants to help get you rolling. Thank you team Enterprise
  • EP
    Elizabeth Palacios
    Nov 8, 2025
    5.0
    They give the best customer service and never disappoint! Highly recommend you come here for your rental!

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Blue Island offer?

Enterprise Rent-A-Car offers a range of vehicle rental services including cars, vans, luxury cars, and airport pick-up service.

What are the operating hours of Enterprise Rent-A-Car in Blue Island?

The location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.