AutoZone Auto Parts

4.2
512 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Western Ave in Blue Island, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Blue Island, IL or call us at (708) 597-6599.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
12000 Western Ave, Blue Island, IL
60406, United States

Hours

Reviews

4.2
512 reviews
5 stars
299
4 stars
95
3 stars
63
2 stars
17
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were criticized for poor attitudes and lack of knowledge.

Employee Performance

Several employees, particularly Jorge G and Camille, were highlighted for going above and beyond to assist customers, while others were noted for being unhelpful or dismissive.

Store Environment

The store is often busy, leading to longer wait times for assistance, which some customers found frustrating.

Product Availability

Customers appreciated the variety of parts available, but there were complaints about incorrect parts being provided and issues with online orders.

Overall Experience

While some customers had positive experiences and would recommend the store, others expressed dissatisfaction and indicated they would not return.
  • SS
    Sela Elizabeth Selassie
    Nov 16, 2025
    5.0
    Maan helped me tremendously.... Get a new battery, understand what was happening and why. Super super smart, helpful and kind. Also FAAAAAST. I was in and out so quick with my problem solved. Yaay Maan and Autozone.
  • KJ
    Kenyana Jackson
    Nov 8, 2025
    5.0
    Hi maan was very helpful to me and my company very respectful and got us together Thank You 🥰🥰
  • JR
    Javon Robinson
    Oct 5, 2025
    1.0
    Just leaving this location and was told they could not help me because it was 20 mins till closing time and they needed to close in 10 mins. Yes I know it was late but I was driving home and realized by headlight was out. The guy at the register was eating a plate of food as I walked up. Apparently I interrupted his dinner before the end of shift
  • AA
    A
    Oct 1, 2025
    5.0
    i am amazed this store makes me want to come buy some more parts very knowlegdable and helpful
  • JG
    Julie Gleason
    Sep 23, 2025
    5.0
    The employees at the Blue Island Auto Zone are always very helpful, patient, and kind. They've gone above and beyond helping me with minor maintenance on my car. Being a single girl, it's nice to know I'm not getting taken advantage of when I need help with my car. In the past they've helped me with replacing tail lights, wipers, and putting in refrigerant for my A/C. Yesterday, they helped me change my burnt out headlight, which was difficult because the cover was stuck on tight, but they finally got it off. I highly recommend this location for all your car needs!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Blue Island, IL?

AutoZone Auto Parts in Blue Island, IL is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Blue Island?

AutoZone Auto Parts is located at 12000 Western Ave, Blue Island, IL 60406, USA.