Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Western Ave in Blue Island, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Blue Island, IL or call us at (708) 597-6599.
Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were criticized for poor attitudes and lack of knowledge.
Employee Performance
Several employees, particularly Jorge G and Camille, were highlighted for going above and beyond to assist customers, while others were noted for being unhelpful or dismissive.
Store Environment
The store is often busy, leading to longer wait times for assistance, which some customers found frustrating.
Product Availability
Customers appreciated the variety of parts available, but there were complaints about incorrect parts being provided and issues with online orders.
Overall Experience
While some customers had positive experiences and would recommend the store, others expressed dissatisfaction and indicated they would not return.
SS
Sela Elizabeth Selassie
Nov 16, 2025
5.0
Maan helped me tremendously.... Get a new battery, understand what was happening and why.
Super super smart, helpful and kind.
Also FAAAAAST. I was in and out so quick with my problem solved.
Yaay Maan and Autozone.
KJ
Kenyana Jackson
Nov 8, 2025
5.0
Hi maan was very helpful to me and my company very respectful and got us together Thank You 🥰🥰
JR
Javon Robinson
Oct 5, 2025
1.0
Just leaving this location and was told they could not help me because it was 20 mins till closing time and they needed to close in 10 mins. Yes I know it was late but I was driving home and realized by headlight was out. The guy at the register was eating a plate of food as I walked up. Apparently I interrupted his dinner before the end of shift
AA
A
Oct 1, 2025
5.0
i am amazed this store makes me want to come buy some more parts very knowlegdable and helpful
JG
Julie Gleason
Sep 23, 2025
5.0
The employees at the Blue Island Auto Zone are always very helpful, patient, and kind. They've gone above and beyond helping me with minor maintenance on my car. Being a single girl, it's nice to know I'm not getting taken advantage of when I need help with my car. In the past they've helped me with replacing tail lights, wipers, and putting in refrigerant for my A/C. Yesterday, they helped me change my burnt out headlight, which was difficult because the cover was stuck on tight, but they finally got it off. I highly recommend this location for all your car needs!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Blue Island, IL?
AutoZone Auto Parts in Blue Island, IL is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Blue Island?
AutoZone Auto Parts is located at 12000 Western Ave, Blue Island, IL 60406, USA.
What products and brands can I find at AutoZone Auto Parts on Western Ave?
You can find auto parts, brake pads, car batteries, car accessories, and after market automobile parts from brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery?
Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services.
How can I contact AutoZone Auto Parts in Blue Island for customer service?
You can call AutoZone at (708) 597-6599 or email customer.service@autozone.com for assistance.
What are some nearby banking options if I need financial services when visiting AutoZone?
Nearby banking options include First Midwest Bank, Old National Bank, U.S. Bank, and US Bank, all conveniently located near AutoZone on Western Ave.
Are there nearby places to eat around AutoZone Auto Parts on Western Ave?
Yes, you can find Popeyes® Louisiana Kitchen, Subway, and McDonald's near AutoZone if you're looking for a meal before or after your visit.
Is there a gas station near AutoZone Auto Parts if I need to fuel up?
Thorntons gas station and convenience store is nearby AutoZone, providing a convenient stop for fuel and snacks.
What automotive services or stores are located near AutoZone on Western Ave?
Nearby automotive-related services include Genesis Auto Supply for auto detailing and Tires R Us Blue Island for tire repair and automotive services.
Does AutoZone Auto Parts have an online presence where I can shop or find more information?
Yes, you can shop online or find more information at https://www.autozone.com/locations/il/blue-island/12000-western-ave.html and access their Facebook page at https://www.facebook.com/263685730356324.