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AutoZone Auto Parts

4.2
(502 reviews)

Business Details

12000 Western Ave, Blue Island, IL
60406, United States
(708) 597-6599
https://www.autozone.com/locations/il/blue-island/12000-western-ave.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Western Ave in Blue Island, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Blue Island, IL or call us at (708) 597-6599.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
12000 Western Ave, Blue Island, IL
60406, United States

Hours

Reviews

4.2
502 reviews
5 stars
296
4 stars
91
3 stars
60
2 stars
17
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly mentioning employees like Maan, Jorge G, and Camille for their exceptional service.

Knowledge and Expertise

Several reviews highlighted the staff's knowledge about car parts and maintenance, with specific mentions of employees providing valuable advice and assistance.

Inconsistent Experiences

While many customers had positive experiences, there were notable complaints about poor service, particularly regarding management attitudes and handling of returns.

Efficiency

Customers appreciated the quick service, especially for battery changes and other urgent needs, with many reporting being in and out of the store quickly.

Product Availability

The store was frequently noted for having a good selection of parts and accessories, although some customers experienced issues with incorrect parts or stock availability.
  • EM
    Eriane Matthews
    2 days ago
    5.0
    OMG! MAAN helped me so much! From assisting me with checking my battery. To advising me that the battery was good not to purchase a new one.. then sharing knowledge on what I needed to buy and also helped me clean my battery!
  • LS
    Leah Smith
    Feb 8, 2026
    5.0
    Maan did a great job replacing my windshield wipers and he did a great job. Assessing the damage on the back of my other windshield wipers. Thank you to blue Island AutoZone at 12000 South Western Ave. recommend Maan
  • TW
    tyrone Wad
    Jan 9, 2026
    5.0
    Went to autozone to get my battery changed and Aiden was very helpful and changed it really fast!😎 I was in and out in under 15 minutes. very respectful and kind will be coming back in the future!πŸ‘Œ
  • SC
    Salena Castaneda
    Jan 5, 2026
    5.0
    the employee β€˜MAAN’ helped me out with picking the right supplies to help my car out! really appreciate the customer service!
  • JM
    Jave McNease
    Jan 3, 2026
    5.0
    MAAN was really helpful with assisting me with my tale light and friendly

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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