Enterprise Rent-A-Car

4.3
578 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

1206 S Veterans Pkwy, Bloomington, IL
61704, United States
(309) 664-0100
https://www.enterprise.com/en/car-rental/locations/us/il/bloomington-6252.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Bloomington, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Bloomington location today.

Location

Enterprise Rent-A-Car
1206 S Veterans Pkwy, Bloomington, IL
61704, United States

Hours

Reviews

4.3
578 reviews
5 stars
408
4 stars
68
3 stars
26
2 stars
12
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendliness, helpfulness, and professionalism, highlighting specific employees who went above and beyond.

Rental Process

The rental process was generally described as quick and easy, with many customers appreciating the efficiency of check-in and check-out.

Vehicle Condition

While most vehicles were reported as clean and in good condition, some customers noted issues with cleanliness and maintenance, such as dirty interiors and mechanical problems.

Reservation Issues

Several customers experienced problems with reservations, including vehicles not being available despite prior confirmations, leading to frustration and disappointment.
  • JP
    Jennifer Philbeck
    Jan 3, 2026
    1.0
    Under NO circumstances, for ANY reason what so ever should I, or ANY customer for that matter, EVER be made to wait on hold for over an HOUR!!! Absolutely ridiculous & unacceptable. It should NEVER take that long for them to answer calls.
  • JL
    Jeff Lee
    Dec 13, 2025
    5.0
    It’s been a while since I rented a car from Enterprise, from the home pick up with Jay, assistance from Jessica on filling out the lease application, to getting some consultation from Archie on my rental it was a very smooth and efficient process. Sometimes we need to compliment businesses. for their excellence, and with my experience, enterprise deserves to be complimented!
  • KT
    Kylie Trenkle
    Dec 7, 2025
    5.0
    I haven’t rented a car in over 20 years. Cam was amazing! Easy process, in and out. I appreciate you!
  • DA
    Dionne Anding
    Dec 4, 2025
    5.0
    I really appreciate the kind service I received from the staff I don’t remember the young man name but He was excellent
  • SK
    Sandeep Reddy Kalvakolu
    Nov 29, 2025
    5.0
    Customer service at its best! Cam and Kevin handled our vehicle swap—caused by a seat belt issue—during a busy time and still made sure we got exactly what we needed per the rental agreement. Really appreciate their help and professionalism.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Bloomington, IL?

Enterprise offers a wide range of vehicles including cars, vans, and luxury rentals to suit your needs.

Where is Enterprise Rent-A-Car located in Bloomington?

Enterprise Rent-A-Car is located at 1206 S Veterans Pkwy, Bloomington, IL 61704.