Safelite AutoGlass

4.1
314 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Berwyn area, turn to Safelite AutoGlass . Those in central Berwyn or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 6538 Ogden Ave, Safelite AutoGlass Berwyn repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
6538 Ogden Ave, Berwyn, IL
60402, United States

Hours

Reviews

4.1
314 reviews
5 stars
219
4 stars
28
3 stars
11
2 stars
6
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the professionalism, friendliness, and efficiency of the staff, highlighting quick service and thorough explanations during the repair process.

Customer Experience

While many reviews were positive regarding the overall experience, some customers reported issues with communication, hidden fees, and unprofessional behavior from certain staff members.

Installation Issues

Several customers experienced problems with the quality of installation, including damage to their vehicles and unsatisfactory repairs, leading to dissatisfaction with the service.

Convenience

Customers appreciated the convenience of scheduling appointments and the option for mobile service, although some noted difficulties in reaching customer service for clarifications.

Mixed Recommendations

While many customers would recommend the service based on positive experiences, others strongly advised against using Safelite due to negative experiences and unresolved issues.
  • LP
    Lindsey Plasencia
    1 day ago
    5.0
    Had a chip in my windshield from a rock that hit my car. Took it in the next day and they finished it in 30min. The gentleman at the front desk was also very nice. Opened the door and walked me to my car. He showed me the repair and it looked great. Like nothing even happened. This place was fast, clean, and very professional.
  • CS
    carrie van stedum
    Nov 17, 2025
    5.0
    Rob was great from the Berwyn store. Very knowledgeable and efficient.
  • MR
    Melissa Rucinski
    Nov 5, 2025
    4.0
    The guy showed up at the end of the 4 hour window. But he was very nice and took care of my windshield pretty fast. I was very happy that my car insurance covered everything one hundred percent!!!!!
  • ST
    Samantha Taylor
    Oct 23, 2025
    5.0
    I had an amazing experience at the Safelite Berwyn location. Alicia and Raphael were accommodating, friendly and knowledgeable. The service provided was quick and professional. I was in and out in 30 minutes. I would definitely recommend this location and consider them if needed in the future.
  • BG
    Betka Gjorgieva
    Oct 18, 2025
    1.0
    I had a very bad experience with this company. I paid for a brand new KIA windshield, but they installed a used or “before-sale” one instead. The quality was poor from the start, and now I already have another crack because of their bad installation. When I went back, they told me it’s not under warranty, which is completely unfair since it was their mistake. You can clearly see on the pic here that is coming from the top not a dot crooked from something I feel like they took my money and gave me cheap, low-quality work. And the lady on the front desk, absolutely unprofessional I do not recommend this place to anyone — be careful before trusting them with your car!

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Berwyn provide?

Safelite AutoGlass offers windshield repair and replacement, auto glass installation, chip and crack repair, glass cleaning, windshield wiper replacement, and insurance paperwork processing.

Where is Safelite AutoGlass located in Berwyn?

It is located at 6538 Ogden Ave, Berwyn, IL 60402, USA.