Just Tires

4.1
458 reviews

About

Auto Repair ShopTire Shop
At Just Tires you'll find a wide selection of both tires and services. From oil changes to wheel alignments, all services at Just Tires are performed by certified experts and use premium products.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Just Tires
6700 Cermak Road, Berwyn, IL
60402-2215, United States

Hours

Reviews

4.1
458 reviews
5 stars
315
4 stars
47
3 stars
16
2 stars
8
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for service, often exceeding the estimated completion times.

Customer Service

While some staff members, particularly Andy, received praise for their helpfulness and professionalism, others were criticized for being unwelcoming and unresponsive.

Honesty and Transparency

Several reviews highlighted concerns about perceived dishonesty in service recommendations, with some customers feeling pressured to purchase unnecessary services.

Overall Experience

Mixed reviews indicate that while some customers had positive experiences, others felt dissatisfied with the service quality and treatment.

Staff Knowledge

Customers appreciated the knowledge and expertise of certain staff members, particularly in explaining services and options.
  • CS
    Christopher Sutor
    6 days ago
    5.0
    I had my front brakes/rotors replaced today and the tires rotated and balanced. Everytime I'm here Andy and his crew are amazing!! His technicians Alex and Nathan were so fast!! I was in and out in no time and back on the road!! These guys know what they're doing and the customer service is second to none!! Thanks guys!! You're the best!! đź’Żđź’Żđź’Şđź’Ş
  • ML
    Miguel Ledesma
    Nov 12, 2025
    5.0
    The store manager Guillermo and assistant store manager Andy were very professional and knowledgeable. The customer service was great. I had all my tires replaced and had an alignment.
  • MM
    MrTheChodaa
    Nov 2, 2025
    1.0
    Got appointment at 10am supposed to be done by 11am. Job was done believe it or not at 1:30pm Asking them about estimate time for the service after already spent 1 hour of waiting and got an answer that they have multiple appointments at same time ( got confused wondering what is the point of appointment then). After more time ( about 2 hours of waiting) asked them what is going on and answer was that there is now 3 cars before me ( they keep putting people in front of the line by some kind of either unprofessionalism or careless. So honest review: Slow and unprofessional service.
  • GL
    Gustavo de leon
    Oct 20, 2025
    1.0
    Terrible service in the store, I made my appointment a day early, arrived on time, and was told me my car would ready in two and a half hours for wheel alignment services. I arrived to pick up, but my car was still in the parking lot, they told me it would be ready in half an hour, it took another hour and a half for them to get in serviced. It took four hours!!! What’s the point of making an appointment if they’re going to give you terrible service whenever they want!!! Or is it because I’ve already purchased the 3-Year program ?!
  • MR
    mario reyes
    Oct 13, 2025
    1.0
    A month ago, I called to schedule a tire alignment under my three-year plan. After two calls, someone finally answered, said they were busy, but assured me my plan didn’t expire until March 2026. Today, I called again and was told it expired two weeks ago. If I’d been given the correct info the first time, I would’ve come in and used it. Instead, I was brushed off when they were busy, and now I’m out of luck. And before i get the typical corporate reply “please contact the store” I already did. I spoke to Andy today, and the answer was simply that my plan expired. That’s exactly the problem. I hope management takes this seriously, because being misinformed shouldn’t cost a customer their paid service.

Frequently Asked Questions About Just Tires

What types of tire and auto services does Just Tires offer?

Just Tires offers a wide selection of tires and services including oil changes and wheel alignments, performed by certified experts using premium products.

Where is Just Tires located?

Just Tires is located at 6700 Cermak Road, Berwyn, IL 60402-2215, United States.