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Brand Certified

Enterprise Rent-A-Car

4.1
(446 reviews)

Business Details

6301 Ogden Ave, Berwyn, IL
60402, United States
(708) 749-2000
https://www.enterprise.com/en/car-rental/locations/us/il/berwyn-1575.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Berwyn, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Berwyn location today.

Location

Enterprise Rent-A-Car
6301 Ogden Ave, Berwyn, IL
60402, United States

Hours

Reviews

4.1
446 reviews
5 stars
295
4 stars
43
3 stars
25
2 stars
15
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service from staff, particularly mentioning individuals like Presley, Ethan, and Chi for their exceptional assistance.

Cleanliness

Several reviews highlighted issues with vehicle cleanliness, including reports of cars being dirty or having odors, which detracted from the rental experience.

Management Issues

There were complaints about poor management and unprofessional behavior from some staff, leading to negative experiences for customers.

Communication Problems

Customers frequently noted difficulties in reaching the location by phone and issues with communication regarding reservations and deposits.

Vehicle Availability

Multiple reviews indicated a lack of available vehicles, leading to frustration among customers who had reservations.
  • AH
    Arturo Hernandez
    4 days ago
    5.0
    Had a great experience renting from this location, every employee there is very attentive and make sure you’re taking care of in every possible way. After all 10/10
  • JG
    joseph guerrero
    Feb 6, 2026
    4.0
    Great customer service just make sure what car to rent
  • T_
    tiaamariee ._
    Jan 16, 2026
    2.0
    DO NOT RENT FROM THIS LOCATION!! Or maybe enterprise IN GENERAL ! I’m only giving 2 stars because me and my boyfriend have been renting from there for a year before new management and all. May I just say the new management is TERRIBLE ATTITUDES ARE HORRIBLE! They barely explain anything it seems forced as if they don’t want to help you fr…Teagan however you spell it we complained about her to management who is by the name of Ka’Vaughna (however you spell it) her attitude is bipolar ! Yet Teagan is still there, they messed up our online portal for us to extend our rental to keep it extra days so we had to keep calling and sometimes they took forever to answer which led us to call customer service and customer service gets payments mixed up and when you go to them about it they don’t have much to say because customer service isn’t on the same page with the locations. $300 security deposit plus the rental itself so expect to pay almost $500 for 2 days to 3 days NO EXAGGERATION!! You can use any debit card but their cars aren’t the best they either need oil changes bad tires and they either have odors like a chemical and they don’t clean them all the way neither.
  • MS
    maricela Santana
    Dec 23, 2025
    1.0
    Orioles servicio tienen unos empleados despotas y estan platicando y uno esperando que lo atiendan uno parado y ellos en grandes platicas nunca mas rregreso ai no son profecionales de berian de entrenar Asus empleados como tener buen servicio al cliente
  • EC
    Emilio Castrejon
    Dec 10, 2025
    5.0
    Excellent service from start to finish. Presley truly went above and beyond—super friendly, professional, and made the whole process incredibly easy. She explained everything clearly, handled the rental quickly, and made sure I was taken care of. The car was clean, comfortable, and in great condition. I really appreciated her customer service and the positive attitude she brought to the experience. Presley made this one of the best rental experiences I’ve had. Highly recommend this location!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Berwyn, IL?

Enterprise Rent-A-Car in Berwyn offers a wide range of vehicles including cars, vans, and luxury cars to suit various needs.

What are the operating hours of the Enterprise Rent-A-Car location in Berwyn?

The Berwyn location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.

Brand Certified Facts from Enterprise Rent-A-Car

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Certified March 01, 2026Yext Knowledge Graph
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