Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Bensenville, IL!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
1,346 reviews
5 stars
584
4 stars
215
3 stars
176
2 stars
65
1 star
306
What are people saying?
AI-generated from recent customer reviews
Parking Issues
Customers frequently reported a lack of parking spaces, especially for trucks and vans, leading to frustration and complaints about being forced to leave.
Lack of Amenities
Many reviews highlighted the absence of essential amenities such as showers, which are critical for truck drivers.
Staff Attitude
There were numerous complaints regarding rude and unprofessional behavior from staff, contributing to a negative customer experience.
Cleanliness Concerns
Several customers noted unsanitary conditions in the bathrooms and overall cleanliness issues at the location.
Mixed Customer Service
While some customers praised individual staff members for their friendliness, many others reported poor service and negative interactions.
- MOMariam O’FarrillDec 28, 20255.0Baños limpios, comida calientita y buen personal.
- KJkunal jadejaDec 17, 20255.0Very nice travels center it’s small but neat and clean. They allow overnight parking for Van Driver.
- DLDoua Chi LeeDec 15, 20251.0Smallest pilot I've been to if your a trucker and want to park its all about luck because they only Have like 10 spaces for semi-trucks. If u want a cold drink its best to get it from the fountain because the fridge isn't keeping any of the drinks cold. The lot is so small you can barely get out once your Rest hrs is up.
- OLOlga LNov 15, 20255.0Very nice little truck stop. Not too many parking spots, so can be a bit tight. But staff is super nice, especially the kitchen guy and the lady at the registers. Bathrooms are clean, food is fresh. Thank you for having this comfortable, friendly space to stop and take a break from the road!
- GTGiorgi TchankvetadzeNov 11, 20251.0I was very angry because they didn't have a shower.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities does Pilot Travel Center in Bensenville, IL offer?
Pilot Travel Center in Bensenville provides fuel options including gasoline, diesel, and DEF, high-speed pumps, Wi-Fi, overnight parking, showers, fresh foods and snacks, drinks, and coffee.
Is Pilot Travel Center in Bensenville open 24 hours?
Yes, the Pilot Travel Center in Bensenville operates 24 hours a day, 7 days a week, including holidays.
Does this location have showers available for travelers?
While shower availability varies by location, anyone can purchase a shower at Pilot locations. For specifics, please use the store locator or contact the Bensenville store directly.
What payment methods are accepted at Pilot Travel Center in Bensenville?
This location accepts American Express, Discover, Mastercard, Visa, Apple Pay, Google Pay, EBT, cash, and contactless payments.
Does the Bensenville Pilot Travel Center have a CAT scale and overnight parking?
Yes, all Pilot locations including Bensenville have CAT scales. For overnight parking rules, it's best to contact the store directly as they may vary.
What food options are available at this Pilot Travel Center?
The Bensenville location offers a variety of craveable foods including pizza, jumbo breakfast burritos, BBQ brisket pizza, wings, tenders, breakfast sandwiches, wraps, and chicken sandwiches.
What nearby businesses and services are close to Pilot Travel Center in Bensenville?
Nearby businesses include Studio Color (printing equipment), Immaculate Signs (sign making and graphic design), Forster Tool and Manufacturing (hardware and construction), and American Distributors (wholesale store and tobacco shop). These services can be useful for customers or truck drivers needing related services.
Are there freight and cargo services near Pilot Travel Center?
Yes, nearby freight and cargo services include A O Freight Corporation, SKY Intermodal Inc, Quick Freight Logistics Inc, Snyder Industries Inc, Wider Inc, and White City Logistics, which could be helpful for freight and shipping needs.
Can customers access business-related services close to the Pilot in Bensenville?
Yes, nearby business services include Staffing Network LLC (employment agencies), Industrial Business Services, and Stellar Consulting Services (transportation), which can assist customers or employees related to business needs.
Is parking reservable and are there any apps offered by Pilot for customer convenience?
Yes, Pilot offers the Reserve Now app for parking reservations, and also apps for getting eGift cards and exploring careers, enhancing convenience for customers and employees.