Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Bensenville, IL!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
1,342 reviews
5 stars
581
4 stars
214
3 stars
176
2 stars
66
1 star
305
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many customers reported rude and unprofessional behavior from staff, particularly during late hours.
Parking Issues
The location has very limited parking, leading to complaints about being forced to leave after short periods.
Lack of Amenities
Customers expressed frustration over the absence of showers and other essential amenities typically expected at truck stops.
Cleanliness Concerns
Several reviews highlighted issues with cleanliness in the bathrooms and overall facility.
Mixed Customer Service
While some staff were praised for their friendliness, many others were criticized for poor service and attitude.
- OLOlga LNov 15, 20255.0Very nice little truck stop. Not too many parking spots, so can be a bit tight. But staff is super nice, especially the kitchen guy and the lady at the registers. Bathrooms are clean, food is fresh. Thank you for having this comfortable, friendly space to stop and take a break from the road!
- GTGiorgi TchankvetadzeNov 11, 20251.0I was very angry because they didn't have a shower.
- SSSvetOct 28, 20251.0Trucks take their 30 minutes break at the pomp, don't even pulling forward.The Pilot personal don't care
- TTtechnoDjifyOct 27, 20251.0Came here for a shower as others have reviewed about showers. There are no showers here anymore. Please state that on Google maps. It's very misleading to have a pilot, with parking, and have no showers. Edit: I went down the street to the loves for a shower. Had to pay 18$ because I mainly use pilot. Thanks pilot, for making truckers dirty again.
- YYYazzie YazzieOct 17, 20255.0Very very very awesome nice workers here. Very helpful, very good people. In my books. I would give then 100 stars. Never ever met theses kind of very awesome good hard working crew. Give all workers a raise please.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities does Pilot Travel Center in Bensenville, IL offer?
Pilot Travel Center in Bensenville provides fuel options including gasoline, diesel, and DEF, high-speed pumps, Wi-Fi, overnight parking, showers, fresh foods and snacks, drinks, and coffee.
Is Pilot Travel Center in Bensenville open 24 hours?
Yes, the Pilot Travel Center in Bensenville operates 24 hours a day, 7 days a week, including holidays.
Does this location have showers available for travelers?
While shower availability varies by location, anyone can purchase a shower at Pilot locations. For specifics, please use the store locator or contact the Bensenville store directly.
What payment methods are accepted at Pilot Travel Center in Bensenville?
This location accepts American Express, Discover, Mastercard, Visa, Apple Pay, Google Pay, EBT, cash, and contactless payments.
Does the Bensenville Pilot Travel Center have a CAT scale and overnight parking?
Yes, all Pilot locations including Bensenville have CAT scales. For overnight parking rules, it's best to contact the store directly as they may vary.
What food options are available at this Pilot Travel Center?
The Bensenville location offers a variety of craveable foods including pizza, jumbo breakfast burritos, BBQ brisket pizza, wings, tenders, breakfast sandwiches, wraps, and chicken sandwiches.
What nearby businesses and services are close to Pilot Travel Center in Bensenville?
Nearby businesses include Studio Color (printing equipment), Immaculate Signs (sign making and graphic design), Forster Tool and Manufacturing (hardware and construction), and American Distributors (wholesale store and tobacco shop). These services can be useful for customers or truck drivers needing related services.
Are there freight and cargo services near Pilot Travel Center?
Yes, nearby freight and cargo services include A O Freight Corporation, SKY Intermodal Inc, Quick Freight Logistics Inc, Snyder Industries Inc, Wider Inc, and White City Logistics, which could be helpful for freight and shipping needs.
Can customers access business-related services close to the Pilot in Bensenville?
Yes, nearby business services include Staffing Network LLC (employment agencies), Industrial Business Services, and Stellar Consulting Services (transportation), which can assist customers or employees related to business needs.
Is parking reservable and are there any apps offered by Pilot for customer convenience?
Yes, Pilot offers the Reserve Now app for parking reservations, and also apps for getting eGift cards and exploring careers, enhancing convenience for customers and employees.