Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Belvidere, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Belvidere location today.
Location
Hours
Reviews
3.9
170 reviews
5 stars
109
4 stars
15
3 stars
5
2 stars
4
1 star
37
What are people saying?
AI-generated from recent customer reviews
Reservation Issues
Numerous customers reported problems with reservations, including being informed last minute that no vehicles were available despite prior confirmations.
Customer Service
While some reviews praised the friendly and helpful staff, others highlighted poor service and lack of responsiveness, particularly regarding phone communication.
Efficiency
Several customers experienced long wait times for vehicle pick-up, with some waiting over an hour despite having reservations.
Billing Concerns
There were complaints about unexpected charges and difficulties in resolving billing issues, leading to frustration among customers.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing satisfaction with service and vehicle quality, while others had negative encounters.
- CMColleen R McClory6 days ago5.0Amazing customer service at this location! Always professional and I love that this woman can multitask and remain calm under pressure! Thank you for hiring her she's a keeper 😉☺️
- KRKatherine RileyDec 11, 20251.0I deleted my one star review previously because I was just upset. Now I am livid. This is the second time in two weeks that this has happened. The first time I booked same day, got a confirmation, went to the location multiple times because no one was there and finally 2 hours after my pick up someone was there but they were out of cars! Ok that's on me, same day reservation. This time, I booked a week out. Got my confirmation. Called the day prior to conifrm they had a vehicle available for me-they confirmed on the phone they would have a vehicle. An hour and a half before my pick up time i get a call that they are out of vehicles! So once again im scrambling to figure things out. I do not understand why you confirm reservations when you dont have the product. So, go ahead and book with them if you don't actually want to rent a car.
- KBK BennettDec 3, 20255.0I've had to rent several cars in the last month or so, and this enterprise rent a car and the staff have always taken great care of me!! Highly recommended.
- AHAlyse HarrisNov 22, 20255.0Super friendly, great service, easy to work with, super fast getting in to pick the car up.
- TRTanya RivaNov 21, 20255.0Online reservation was easy and the online check-in made pick up of the rental easy. The people there were very nice and professional. I would definitely go back to Enterprise if I'm ever in need of a rental car again.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Belvidere, IL?
Enterprise Rent-A-Car in Belvidere offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit your rental needs.
What are the operating hours of Enterprise Rent-A-Car in Belvidere?
The rental office is open Monday through Friday from 8:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Where is Enterprise Rent-A-Car located in Belvidere, IL?
Enterprise Rent-A-Car is located at 2031 N State St, Belvidere, IL 61008.
Do you offer any special deals or discounts at the Belvidere location?
Yes, Enterprise Rent-A-Car offers great weekend rates and has discounts for active military personnel.
What payment options are accepted at Enterprise Rent-A-Car in Belvidere?
They accept American Express, Visa, MasterCard, Discover, cash, and check as payment methods.
How can I make a reservation with Enterprise Rent-A-Car in Belvidere?
You can reserve your rental car online at the Enterprise website for the Belvidere location or call their local phone number at +1 815-544-0999.
Is Enterprise Rent-A-Car in Belvidere closed on any day?
Yes, the location is closed on Sundays.
Are there convenient places to eat near Enterprise Rent-A-Car in Belvidere?
Yes, Tom and Jerry's Restaurant and Dicello's Pizzeria are nearby and offer a variety of food options including Greek cuisine and pizza.
If I need fuel or automotive services while renting, where can I go near Enterprise Rent-A-Car?
You can visit nearby gas stations and convenience stores such as Fas Mart, SAV Marketplace - North State St., or Road Ranger for fuel and automotive needs.
What nearby services can I access around Enterprise Rent-A-Car in Belvidere for health or financial needs?
Nearby health services include Swedish American Medical and several doctors' offices. For financial services, Western Union and Jackson Hewitt Tax Service are close by.