The four Tollway Oases located along the Illinois Tollway system offer commuters and travelers a variety of convenient food options and a wide range of services. Each of these easily accessible rest stops provides on-off ramps directly to the Illinois Tollway, spacious food courts, ample seating featuring panoramic windows, clean restrooms, free Wi-Fi, outdoor picnic tables, a child-friendly environment, fenced areas for pets and auto and truck fueling stations. The Illinois Tollway Oases serve more than 10 million people annually and have a total of 99,000 SF of retail space.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.