Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone St Charles Rd in Bellwood, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Bellwood, IL or call us at (708) 493-2677.
Mixed reviews on customer service; while some employees like Tony received high praise for their helpfulness, others were reported as rude and unprofessional.
Staff Knowledge
Several customers noted that some staff members were knowledgeable and helpful, while others lacked the necessary expertise and provided incorrect information.
Store Environment
The store environment received positive feedback for being clean and well-stocked, although some customers reported issues with product availability.
Professionalism
There were complaints about unprofessional behavior from certain staff members, indicating a need for better training in customer interaction.
AA
Adraido
3 days ago
5.0
Curtis was very helpful in helping me look up parts. Additionally, he was able to give me a hassle-free refund. I'd like to personally thank him and I'll be back at this location over the other Autozones. Customer service is what it's all about and he's on top of it.
NH
Nikki Harper
Dec 29, 2025
1.0
I had my second experience yesterday at this location and It was not great. This is the second time that I've felt like a nuisance at this location. The staff is unprofessional and clearly unhappy with their jobs. I walked up to the register and the associate said "what's up?"--clearly slightly annoyed. I told him that I need a brake light for my Kia Sorento and he said inner or outer? I said I didn't know. I'm pretty sure he was supposed to go outside so he could check out my car and see which one I needed. Instead, he looked at me with frustration and just went to grab a pack with both. This is the second time their staff made me feel uncomfortable. I'm not sure if it's because I am a woman--perhaps a black women, but their employees need customer service training immediately. It is the closest location to my house. I shouldn't have to drive further just because you all choose to hire just anybody. Very disappointed!
AA
AvaElizabeth
Dec 23, 2025
5.0
Tony gave me all star treatment.
I went in for oil and filters .
I asked him about good wipers .
Ended up getting some beautiful wiper blades .
He was so kind and happily installed them in seconds.
I am beyond grateful for genuine, helpful , hardworking, caring people.
Tony is exceptional.
Thank you β¨ππΌβ¨Tony!!!ππ₯ππ₯πβ¨ππΌβ¨
DT
Deena Turner
Nov 20, 2025
5.0
Yesterday I visited your Bellwood store, amazing experience!! I walked in feeling overwhelmed due to having a bad battery. Fortunately because of the help I received from Tony, I left feeling calm. Not only did he help get the right battery but also put the battery in my car. The terminals needed cleaning and he assisted me with that. Itβs nice to know that I can walk into the store not knowing anything about a car and finding someone who cares enough to make sure my car is in safe condition to drive. Kudos to Tony and to your store for exceptional customer service.
CT
Candice Tillman
Nov 15, 2025
5.0
Excellent customer service. Able to fix an annoying issue fast and efficient
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Bellwood, IL?
AutoZone Auto Parts in Bellwood, IL is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone in Bellwood offers in-store pickup, same-day delivery, and curbside pickup services.
What types of products can I find at AutoZone Auto Parts in Bellwood?
You can find auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Bosch, ACDelco, and more.
Can I shop at AutoZone Auto Parts in Bellwood online?
Yes, you can shop online and choose to pick up your items in-store through AutoZone's website.
What is the contact phone number for AutoZone Auto Parts in Bellwood?
You can contact AutoZone Bellwood at (708) 493-2677 or toll-free at 1-800-288-6966.
Is AutoZone Auto Parts in Bellwood affiliated with any major brands?
Yes, the store carries major brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Which nearby place can I visit for a quick meal after shopping at AutoZone?
You can visit Burger King, a fast food restaurant located nearby for a quick meal after shopping at AutoZone.
Where can I find car rental services close to AutoZone in Bellwood?
Budget Truck Rental is nearby and provides car rental services, convenient if you need transportation after visiting AutoZone.
Are there any beauty salons near AutoZone Auto Parts in Bellwood?
Yes, nearby beauty salons include Nail Expo, Skipper's Clippers Beauty and Barber Salon, Studio 244 Hair Salon, and Bebe's yacinehairbraiding.
What is the address of AutoZone Auto Parts in Bellwood?
AutoZone Auto Parts is located at 4116 St Charles Rd, Bellwood, IL 60104, USA.