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AutoZone Auto Parts

4.1
(442 reviews)

Business Details

4116 St Charles Rd, Bellwood, IL
60104, United States
(708) 493-2677
https://www.autozone.com/locations/il/bellwood/4116-st-charles-rd.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone St Charles Rd in Bellwood, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Bellwood, IL or call us at (708) 493-2677.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4116 St Charles Rd, Bellwood, IL
60104, United States

Hours

Reviews

4.1
442 reviews
5 stars
244
4 stars
108
3 stars
42
2 stars
8
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional customer service provided by staff members, particularly Tony and Kevin, who were noted for their helpfulness and professionalism.

Staff Attitude

There were mixed reviews regarding staff attitude, with some customers experiencing rudeness and unprofessional behavior, while others reported friendly and accommodating service.

Product Knowledge

Several reviews highlighted the staff's knowledge about products and their willingness to assist customers in finding the right parts for their vehicles.

Inconsistency

Customers noted inconsistencies in service quality, with some having excellent experiences while others faced issues with unhelpful staff and incorrect parts.
  • DB
    Diana Bell
    2 days ago
    5.0
    One of my Camry SE headlights was out and I stopped into AutoZone Saturday 2/21 and was glad I did, great customer service. They had the headlights available and the manager was very knowledgeable and helpful.
  • TT
    Tai
    6 days ago
    5.0
    I came with a flat tire. They showed products and even helped me use it to reinflate my tire. I made it home because of the employee help. Thank you so much
  • CG
    Chetara Green
    Feb 14, 2026
    5.0
    Tony Curtis was a wonderful professional and courteous person, installed my battery and windshield wipers
  • JJ
    Justina
    Jan 31, 2026
    5.0
    This location is absolutely amazing. Customer service was top tier. The store manager Tony assisted me with my battery and did phenomenal. I would definitely recommend this location for all your auto necessities.
  • MS
    Michael Scott sr
    Jan 28, 2026
    5.0
    I want to express my deepest gratitude to Kevin, the manager, for the truly outstanding customer service he provided. At 65 years old, it isn’t always easy to manage car maintenance, but Kevin stepped up without a moment's hesitation. Despite the freezing temperatures, he went right outside to help me install my car battery and ensured I had exactly what I needed for my tune-up. His immense car knowledge is impressive, but it’s his wonderful personality and tireless work ethic that truly set him apart. It is rare to find someone so dedicated and kind; Kevin is a genuine credit to your team, and I couldn't be more thankful for his help! I have been living here in Bellwood for 50 years now, I’ve visited this location many times, and never I had experienced such willing, and charismatic young man to help me out without hesitation.

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