AutoZone Auto Parts

4.1
433 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone St Charles Rd in Bellwood, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Bellwood, IL or call us at (708) 493-2677.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4116 St Charles Rd, Bellwood, IL
60104, United States

Hours

Reviews

4.1
433 reviews
5 stars
235
4 stars
108
3 stars
42
2 stars
8
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; while some employees like Tony received high praise for their helpfulness, others were reported as rude and unprofessional.

Staff Knowledge

Several customers noted that some staff members were knowledgeable and helpful, while others lacked the necessary expertise and provided incorrect information.

Store Environment

The store environment received positive feedback for being clean and well-stocked, although some customers reported issues with product availability.

Professionalism

There were complaints about unprofessional behavior from certain staff members, indicating a need for better training in customer interaction.
  • AA
    Adraido
    3 days ago
    5.0
    Curtis was very helpful in helping me look up parts. Additionally, he was able to give me a hassle-free refund. I'd like to personally thank him and I'll be back at this location over the other Autozones. Customer service is what it's all about and he's on top of it.
  • NH
    Nikki Harper
    Dec 29, 2025
    1.0
    I had my second experience yesterday at this location and It was not great. This is the second time that I've felt like a nuisance at this location. The staff is unprofessional and clearly unhappy with their jobs. I walked up to the register and the associate said "what's up?"--clearly slightly annoyed. I told him that I need a brake light for my Kia Sorento and he said inner or outer? I said I didn't know. I'm pretty sure he was supposed to go outside so he could check out my car and see which one I needed. Instead, he looked at me with frustration and just went to grab a pack with both. This is the second time their staff made me feel uncomfortable. I'm not sure if it's because I am a woman--perhaps a black women, but their employees need customer service training immediately. It is the closest location to my house. I shouldn't have to drive further just because you all choose to hire just anybody. Very disappointed!
  • AA
    AvaElizabeth
    Dec 23, 2025
    5.0
    Tony gave me all star treatment. I went in for oil and filters . I asked him about good wipers . Ended up getting some beautiful wiper blades . He was so kind and happily installed them in seconds. I am beyond grateful for genuine, helpful , hardworking, caring people. Tony is exceptional. Thank you βœ¨πŸ™πŸΌβœ¨Tony!!!πŸ’™πŸ”₯πŸ’™πŸ”₯πŸ’™βœ¨πŸ™πŸΌβœ¨
  • DT
    Deena Turner
    Nov 20, 2025
    5.0
    Yesterday I visited your Bellwood store, amazing experience!! I walked in feeling overwhelmed due to having a bad battery. Fortunately because of the help I received from Tony, I left feeling calm. Not only did he help get the right battery but also put the battery in my car. The terminals needed cleaning and he assisted me with that. It’s nice to know that I can walk into the store not knowing anything about a car and finding someone who cares enough to make sure my car is in safe condition to drive. Kudos to Tony and to your store for exceptional customer service.
  • CT
    Candice Tillman
    Nov 15, 2025
    5.0
    Excellent customer service. Able to fix an annoying issue fast and efficient

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Bellwood, IL?

AutoZone Auto Parts in Bellwood, IL is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone in Bellwood offers in-store pickup, same-day delivery, and curbside pickup services.