Business Details
About
Auto Repair ShopAuto Air Conditioning ServiceTransmission Shop
We’re more than just a repair shop; we’re a team of dedicated professionals committed to providing top-notch service and unparalleled expertise. Our goal is to ensure your vehicle is in the best hands, whether you’re coming in for routine maintenance or more complex repairs. At Reliable Auto Repair, we understand the importance of your vehicle in your daily life, which is why we strive to deliver quality, efficiency, and reliability with every service. Stop by and experience the difference that expert care and customer-focused service.
Location
Hours
Reviews
4.8
475 reviews
5 stars
438
4 stars
10
3 stars3
2 stars2
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their willingness to communicate and provide updates throughout the repair process.
Honesty and Transparency
Several reviews noted the shop's commitment to honest assessments and fair pricing, with no pressure to upsell unnecessary services.
Quality of Work
While many customers were satisfied with the repairs and maintenance performed, there were also complaints about incomplete work and issues persisting after service.
Mixed Experiences
Feedback varied significantly, with some customers expressing extreme dissatisfaction due to poor service or unresolved issues, while others had positive experiences.
- AFAmanda FenskeJan 2, 20261.0Beware- they will not honor warranty and they don’t do their own work: I paid for a transmission replacement and received a rebuilt transmission from another company, unknowingly. A 3rd party confirmed major issues with the rebuild, and the warranty was not honored. I was out $5k with major shuttering on the vehicle. Reliable said there was nothing they could do, despite the receipt and warranty being through them. I will never take another vehicle to them. They had me drive back and forth several times, even and hour away for the second opinion on my son’s birthday, and then did nothing about the diagnosis. Horrible.
- AGAjay GuptaDec 12, 20255.0They recently replaced both front lower control arms in my 2011 Nissan Rogue and the entire experience was excellent. They were honest about what needed to be done and what repairs can wait. The entire repair was done on time and at an excellent price. Thanks, Karthik.
- LLLovellDec 1, 20254.0Reliable did a good job on the services provided and were very professional despite the misunderstanding on my part..
- RORobin OlseNov 19, 20251.0My mom took her car here for service because we used them under previous ownership. They told us what they thought was wrong and charged $1000. An hour after my mom drove home, the car shut down and her and they didn’t fix the problem. Took it to the dealership who identified and fixed the problem (it was something that should have been found immediately as part of the inspection) and for less.
- WEWill ENov 13, 20255.0The work is great at reasonable prices
Frequently Asked Questions About Reliable Auto Repair
What services does Reliable Auto Repair offer?
Reliable Auto Repair provides comprehensive vehicle repair and maintenance services including auto air conditioning, transmission repairs, and tune-ups.
Where is Reliable Auto Repair located?
Reliable Auto Repair is located at 1515 Paramount Pkwy, Batavia, IL 60510, United States.
What are the business hours of Reliable Auto Repair?
The shop is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I schedule a service appointment at Reliable Auto Repair?
You can schedule a service appointment online at https://reliableautorepairil.com/schedule/ or by calling +1 630-394-3749.
Does Reliable Auto Repair have a website where I can find more information?
Yes, their website is https://reliableautorepairil.com/ where you can learn more about their services.
What is the contact phone number for Reliable Auto Repair?
You can reach Reliable Auto Repair at +1 630-394-3749.
Are there any other automotive repair shops near Reliable Auto Repair?
Nearby automotive repair shops include Psychotic Air Customs and Kane County Auto Body, providing options for specialized services if needed during your visit.
What amenities or businesses are near Reliable Auto Repair that I can visit while my car is being serviced?
You can visit the Gallery of Masterpieces for auto customization or stop by local shops like Sleep Outfitters Outlet Batavia if you want to shop nearby while your vehicle is serviced.
Are there nearby accommodations for customers traveling to Reliable Auto Repair?
Yes, nearby hotels include Comfort Inn and Suites, Comfort Inn & Suites Geneva-West Chicago, providing convenient lodging for out-of-town customers.
How can knowing nearby automotive service providers benefit me as a customer at Reliable Auto Repair?
Knowing about nearby providers like Bert's Auto Service for towing or Euro-Pro Plus Automotive for specialized auto repairs can offer additional support and service options if required.