Reliable Auto Repair

4.8
475 reviews

About

Auto Repair ShopAuto Air Conditioning ServiceTransmission Shop
We’re more than just a repair shop; we’re a team of dedicated professionals committed to providing top-notch service and unparalleled expertise. Our goal is to ensure your vehicle is in the best hands, whether you’re coming in for routine maintenance or more complex repairs. At Reliable Auto Repair, we understand the importance of your vehicle in your daily life, which is why we strive to deliver quality, efficiency, and reliability with every service. Stop by and experience the difference that expert care and customer-focused service.

Location

Reliable Auto Repair
1515 Paramount Pkwy, Batavia, IL
60510, United States

Hours

Reviews

4.8
475 reviews
5 stars
438
4 stars
10
3 stars
3
2 stars
2
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their willingness to communicate and provide updates throughout the repair process.

Honesty and Transparency

Several reviews noted the shop's commitment to honest assessments and fair pricing, with no pressure to upsell unnecessary services.

Quality of Work

While many customers were satisfied with the repairs and maintenance performed, there were also complaints about incomplete work and issues persisting after service.

Mixed Experiences

Feedback varied significantly, with some customers expressing extreme dissatisfaction due to poor service or unresolved issues, while others had positive experiences.
  • AF
    Amanda Fenske
    Jan 2, 2026
    1.0
    Beware- they will not honor warranty and they don’t do their own work: I paid for a transmission replacement and received a rebuilt transmission from another company, unknowingly. A 3rd party confirmed major issues with the rebuild, and the warranty was not honored. I was out $5k with major shuttering on the vehicle. Reliable said there was nothing they could do, despite the receipt and warranty being through them. I will never take another vehicle to them. They had me drive back and forth several times, even and hour away for the second opinion on my son’s birthday, and then did nothing about the diagnosis. Horrible.
  • AG
    Ajay Gupta
    Dec 12, 2025
    5.0
    They recently replaced both front lower control arms in my 2011 Nissan Rogue and the entire experience was excellent. They were honest about what needed to be done and what repairs can wait. The entire repair was done on time and at an excellent price. Thanks, Karthik.
  • LL
    Lovell
    Dec 1, 2025
    4.0
    Reliable did a good job on the services provided and were very professional despite the misunderstanding on my part..
  • RO
    Robin Olse
    Nov 19, 2025
    1.0
    My mom took her car here for service because we used them under previous ownership. They told us what they thought was wrong and charged $1000. An hour after my mom drove home, the car shut down and her and they didn’t fix the problem. Took it to the dealership who identified and fixed the problem (it was something that should have been found immediately as part of the inspection) and for less.
  • WE
    Will E
    Nov 13, 2025
    5.0
    The work is great at reasonable prices

Frequently Asked Questions About Reliable Auto Repair

What services does Reliable Auto Repair offer?

Reliable Auto Repair provides comprehensive vehicle repair and maintenance services including auto air conditioning, transmission repairs, and tune-ups.

Where is Reliable Auto Repair located?

Reliable Auto Repair is located at 1515 Paramount Pkwy, Batavia, IL 60510, United States.