Advance Auto Parts

4.1
170 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 861 N Randall Rd in Batavia offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
861 N Randall Rd, Batavia, IL
60510, United States

Hours

Reviews

4.1
170 reviews
5 stars
101
4 stars
29
3 stars
12
2 stars
6
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their helpfulness, while others were described as rude or unhelpful.

Product Availability

Customers noted that the store often has the parts they need in stock, but there were instances of incorrect inventory levels and pricing issues.

Installation Services

Some customers appreciated the installation services offered, while others were disappointed when assistance was refused.

Staff Knowledge

Feedback highlighted that while some staff members were knowledgeable and helpful, others lacked the necessary expertise.
  • RO
    Rene Ortiz
    2 days ago
    1.0
    I came here on the 6th to ask a question about a serpentine belt I bought from advanced but the guy was unprofessional and didn't want to help. He looked at the part and said it's the same one they had in stock when I asked if maybe he can get the one they had to compare the two he said there's no need to do that and if it didn't fit I need to talk to the dealership even though I bought it from advance auto.
  • PB
    Peter Bernardoni
    3 days ago
    4.0
    Free installation on wipers and batteries
  • KG
    Kristin Gauldin
    Dec 28, 2025
    5.0
    I bought a headlight bulb at the Batavia location one day and couldn’t quite figure out how to install it so I went back there the next day and one of their employees named Eric very kindly accompanied me to my vehicle and promptly showed me how to change the headlight and then proceeded to change it for me and I was on my way in 10 minutes or less so thank you so much. That was very helpful.
  • LM
    Logan Murray
    Dec 26, 2025
    1.0
    My wife and I were taking our two toddlers to their first movie. Our car died and a good samaritan helped us push to a safe location and get a jump. This location didn't close for another hour and a half when I called and asked if they could help me buy and replace my battery. To which they said "it's too dark out to replace a battery" as if flash lights didn't work. Bunch of lazy employees here. Don't bother.
  • MG
    Michael Gumz
    Dec 1, 2025
    4.0
    Nice guy.. very helpful

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*