Jiffy Lube

4.5
1006 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in AURORA. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Jiffy Lube
2428 W Sullivan Rd, Aurora, IL
60506, United States

Hours

Reviews

4.5
1,006 reviews
5 stars
786
4 stars
95
3 stars
37
2 stars
28
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Tyler and Jonathan.

Service Speed

While some customers experienced delays, many noted quick service, with several mentioning oil changes completed in under 30 minutes.

Pricing Concerns

Several reviews highlighted dissatisfaction with pricing, particularly for oil changes and additional services, with some feeling overcharged.

Quality of Work

Mixed feedback on service quality; while some customers were satisfied, others reported issues such as incomplete services and damage to their vehicles.

Communication

Customers appreciated clear communication about services performed and recommendations, although some felt their specific requests were overlooked.
  • BB
    Barry
    3 days ago
    1.0
    If I could give you a zero I would. Some used my parking brake and locked up the brakes. I had to have my car towed to another shop.
  • KR
    Kassandra Ramirez
    Nov 16, 2025
    5.0
    I stopped in for an oil change, and Eric was incredibly helpful from start to finish. He explained everything clearly, answered all my questions, and made sure my car was taken care of quickly and professionally. It’s not often you get customer service that genuinely stands out, but Eric definitely made the visit easy and stress-free. I’ll definitely be coming back highly recommend!
  • TD
    Therese Dulla
    Nov 14, 2025
    3.0
    Where do I begin? Last visit they rotated my tires and broke a lug nut which they never replaced. There is a sign on the wall in the lobby that says 15 minute oil change, never even happens, it’s always closer to an hour if not longer, although after complaining I did get a $20 car wash free and my bill discounted which made it worth it!
  • PP
    Paymon Pavarchini
    Nov 14, 2025
    5.0
    Nah man, these guys did the job right. One buddy even matched a competitor’s price. Great service, knowledgeable team. Y’all A1.
  • AJ
    amanda jacobs
    Nov 11, 2025
    5.0
    Johnathan (manager) told me about the Veterans Day deal where I received the most expensive oil change at 50 percent off. He also made sure I took advantage of the other 25 percent off “all other services” by giving me a tire rotation. The customer service was outstanding all around by each store member.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.