Jiffy Lube

4.5
1063 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in AURORA. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Jiffy Lube
2428 W Sullivan Rd, Aurora, IL
60506, United States

Hours

Reviews

4.5
1,063 reviews
5 stars
830
4 stars
99
3 stars
38
2 stars
31
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees like Tyler and Eric for their exceptional service.

Service Speed

While some reviews noted quick service, several customers expressed frustration over long wait times, often exceeding the advertised 15 minutes for oil changes.

Service Quality

There were mixed reviews regarding the thoroughness of services performed, with some customers reporting incomplete checks and issues following service.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived overcharging for services, particularly for oil changes and additional services.
  • KH
    Kelsey Hayes
    4 days ago
    5.0
    This team truly went above and beyond—Alex and Tyler were exceptionally honest, efficient, and took the time to make sure I fully understood everything without any pressure. Their professionalism and genuine care turned a routine visit into a standout experience I’d confidently recommend to anyone.
  • SM
    steve myers
    Jan 1, 2026
    1.0
    Car wash is broken a lot and I see a lot of problems when I drive through like busted hoses and stuff not working. Employees no longer try or care This place use to be awesome before they decided to mess it all up.
  • ZZ
    Zuzuni
    Dec 27, 2025
    5.0
    Tylor was great! Full synthetic. Pointed me to a 25 dollar online coupon. Only thing is I could barely understand him sometimes but I might just be hard of hearing.
  • SW
    Steve Westbrook
    Dec 22, 2025
    1.0
    The $5 car wash is now a $1.50 car wash. Half the high pressure spray nozzles are broken and spewing water everywhere but your car. Finally called it quits since this has been an ongoing issue for over six months. Went down the street to Woodman’s and received an outstanding car wash for $6
  • SS
    Sheila
    Dec 19, 2025
    2.0
    Please get it together & have your staff monitor the car wash lanes. You’re either open OR closed. CLEARLY MARK YOUR LANES IF YOU’RE CLOSED! Signs, cones, SOMETHING! It would be nice to know before 4 cars are stuck trying to maneuver out.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.