Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Megan, Dylan, and Phil for their exceptional service.
Rental Process
The rental process was frequently described as smooth and easy, with quick pick-up and return times noted by several customers.
Vehicle Condition
Some customers reported issues with the condition of the vehicles, including cleanliness and mechanical problems, leading to dissatisfaction.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor service, unprofessional behavior from staff, and issues with billing and vehicle availability.