Brand Certified
Enterprise Rent-A-Car
4.1(361 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
849 N Lake St, Aurora, IL
60506, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(630) 859-0900
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/il/aurora-n-lake-st-1542.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Aurora, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Lake Street location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.1
361 reviews
5 stars
238
4 stars
38
3 stars
19
2 stars
17
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of employees like Omar, Carlos, and Brandon.
Vehicle Condition
Several reviews highlighted issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems.
Reservation Issues
Multiple customers reported problems with reservations, including last-minute cancellations and unavailability of requested vehicles.
Deposit Concerns
There were complaints regarding the handling of deposits, with some customers not receiving their deposits back in a timely manner.
- PSP SFeb 18, 20265.0The staff was outstanding in the selection of cards were numerous. They are extremely helpful in making it a very easy process to get the car and make sure I was happy with the vehicle chosen.
- BCBarbara CahillFeb 13, 20265.0I recently rented a vehicle from Enterprise for a trip to Ohio. Vehicle was clean, well equipped and the tank was full. I appreciated being able to hit the road without a pause. Weather intervened and it was necessary to extend our trip and the staff member that helped us with that was courteous, and took care of it right away. I have been a customer of Enterprise for more than 20 years, and have never been disappointed.
- TFTomas FernandezFeb 1, 20261.0I rented the car and I was paying my tolls online and now they are charging me the tolls again I sent them an email to let them know and had no response and now I have to pay my tolls twice, they are crooks won’t be going there ever again
- ARAziz ResulJan 27, 20261.0They took $545, and $300 of that was a deposit, but a week has passed and they haven't returned my deposit.
- TMTania MoralesDec 22, 20255.0This location has been absolutely amazing. The staff is friendly, accommodating, and professional. We worked with Carlos and Brandon, and both provided excellent customer service. We rented a car for two weeks—the vehicle was in excellent condition and we had zero issues. I highly recommend this location and will definitely be back to rent again. Thank you so much!
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Aurora, IL offer?
Enterprise Rent-A-Car in Aurora offers a wide range of vehicles for rental, including cars, vans, luxury cars, and airport pick-up service with flexible rental options.
Where is Enterprise Rent-A-Car located in Aurora?
Enterprise Rent-A-Car is located at 849 N Lake St, Aurora, IL 60506.
What are the operating hours for Enterprise Rent-A-Car on weekdays and weekends?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car Aurora?
You can reserve a rental car online at https://www.enterprise.com/en/car-rental-locations/us/il/aurora-n-lake-st-1542.html or by calling +1 630-859-0900.
What payment methods are accepted at Enterprise Rent-A-Car in Aurora?
Enterprise accepts American Express, Cash, Check, Discover, Mastercard, and Visa for payments.
Does Enterprise Rent-A-Car offer any discounts?
Yes, Enterprise Rent-A-Car offers discounts for active military members.
What nearby dining options are available around Enterprise Rent-A-Car?
Nearby dining options include Burger King, Babas Famous Steak-Auro, Shark's Fish Chicken, and Taqueria Urireo, offering fast food, burgers, chicken, steak, and tacos.
Are there any nearby automotive services close to Enterprise Rent-A-Car Aurora?
Yes, nearby automotive services include Gorilla Sound for car audio, Aurora Auto Clinic, and Velasquez Mufflers & Brakes for repair and maintenance.
What nearby public services or governmental offices are close to Enterprise Rent-A-Car?
Nearby public services include US Air Force Recruiting and Senior Services Associates, which provide government and community services.
Can customers visit nearby places for errands while renting a car from Enterprise?
Yes, customers can conveniently visit nearby places such as Family Dollar for groceries and Majestic Beauty Supply for cosmetics during their rental period.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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