Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Aurora, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Lake Street location today.
Location
Hours
Reviews
4.1
350 reviews
5 stars
230
4 stars
38
3 stars
19
2 stars
17
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and helpful staff, with many specific mentions of employees like Carlos, Omar, and Tony for their exceptional service.
Quick Process
Many reviews highlighted the quick and efficient rental process, with customers appreciating the fast service and minimal wait times.
Vehicle Condition
While most customers were satisfied with the cleanliness and condition of the vehicles, some reported issues with cleanliness and vehicle readiness.
Reservation Issues
Several customers experienced problems with reservations being canceled last minute or not having the requested vehicle available, leading to dissatisfaction.
Positive Experiences
Despite some negative feedback, many customers expressed overall satisfaction with their rental experiences, often returning for future rentals.
- THTiquell Harris2 days ago5.0Very professional and customer service was amazing made my rental experience very pleasant
- JGJasmin GreenNov 11, 20255.0They are amazing! From customer service to the rides! (very reliable)
- JTJermaine TurnageNov 7, 20255.0Great place and hard work staff
- NMNiazuddin MohammedNov 5, 20255.0Good quick service, front desk agents are friendly and helpful.
- MMMarat MakhanovOct 23, 20255.0I had a great experience thanks to Carlos. He was very professional, friendly, and helpful throughout the whole process. Carlos took the time to explain everything clearly and made sure I got the best option for my needs. The service was fast and easy, and his positive attitude made my day. Highly recommend Carlos for anyone renting a car — he truly goes above and beyond!
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Aurora, IL offer?
Enterprise Rent-A-Car in Aurora offers a wide range of vehicles for rental, including cars, vans, luxury cars, and airport pick-up service with flexible rental options.
Where is Enterprise Rent-A-Car located in Aurora?
Enterprise Rent-A-Car is located at 849 N Lake St, Aurora, IL 60506.
What are the operating hours for Enterprise Rent-A-Car on weekdays and weekends?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car Aurora?
You can reserve a rental car online at https://www.enterprise.com/en/car-rental-locations/us/il/aurora-n-lake-st-1542.html or by calling +1 630-859-0900.
What payment methods are accepted at Enterprise Rent-A-Car in Aurora?
Enterprise accepts American Express, Cash, Check, Discover, Mastercard, and Visa for payments.
Does Enterprise Rent-A-Car offer any discounts?
Yes, Enterprise Rent-A-Car offers discounts for active military members.
What nearby dining options are available around Enterprise Rent-A-Car?
Nearby dining options include Burger King, Babas Famous Steak-Auro, Shark's Fish Chicken, and Taqueria Urireo, offering fast food, burgers, chicken, steak, and tacos.
Are there any nearby automotive services close to Enterprise Rent-A-Car Aurora?
Yes, nearby automotive services include Gorilla Sound for car audio, Aurora Auto Clinic, and Velasquez Mufflers & Brakes for repair and maintenance.
What nearby public services or governmental offices are close to Enterprise Rent-A-Car?
Nearby public services include US Air Force Recruiting and Senior Services Associates, which provide government and community services.
Can customers visit nearby places for errands while renting a car from Enterprise?
Yes, customers can conveniently visit nearby places such as Family Dollar for groceries and Majestic Beauty Supply for cosmetics during their rental period.