Enterprise Car Sales

4.7
598 reviews

About

Car DealerTruck DealerUsed Car DealerUsed Truck Dealer
Enterprise Car Sales in Aurora makes buying your next used car easy. Search our inventory of cars, trucks, vans and SUVs with today’s top technology and features, estimate your trade-in value and monthly payments, schedule a test drive and apply for financing and receive real-time options – all from the comfort of your home. Visit our website or call your local dealership to learn more.

Location

Enterprise Car Sales
4000 Ogden Ave, Aurora, IL
60504, United States

Hours

Reviews

4.7
598 reviews
5 stars
525
4 stars
31
3 stars
10
2 stars
2
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly, helpful, and professional staff, highlighting specific employees like Taliyah, Paul, and Dave for their exceptional service.

Sales Process

The car buying experience was frequently described as easy, quick, and pressure-free, with several customers appreciating the no-haggle pricing and efficient paperwork.

Warranty Issues

Several reviews expressed dissatisfaction with the extended warranty and repair processes, citing difficulties in getting support and issues with vehicle reliability shortly after purchase.

Vehicle Quality

There were mixed reviews regarding the quality of vehicles sold, with some customers reporting significant issues shortly after purchase, leading to frustration and disappointment.

Overall Experience

While many customers had positive experiences and would recommend the dealership, a notable number expressed serious concerns about post-purchase support and vehicle reliability.
  • TL
    Tambi L
    Nov 13, 2025
    5.0
    Good customer goes a long way. This location pulls out all the stops to put you in the car you want. Adrian Martin is an excellent sales consultant!
  • SB
    Stephanie Beavers
    Oct 23, 2025
    5.0
    Could not be happier with my experience! They were so kind and accommodating and Tyler was incredible! They had car options available that worked with my budget and made everything so easy! Highly recommend!
  • AA
    Aisha Ali
    Oct 22, 2025
    5.0
    Mr. Paul is one of the best and professional expert agent that help us always with our cars the past couple of years I always recommend my family and friends to him. He is very knowledgeable patient and helpful always happy with my purchases with him.
  • KS
    Kenzie Simmons
    Oct 14, 2025
    5.0
    Taliyah was helpful, friendly, and fast when helping me purchase my new car. I am very busy with work and school full-time, but she made sure to respond to my emails in a timely manner which really helped the buying process be as painless as possible. Everyone else in the Aurora office was friendly and accommodating as well. My car was pulled out and ready for me to test drive upon arrival, and the signing process was efficient. I love that Enterprise provides title, plates, and registration sticker at the time of purchase… So convenient! Overall, I had a great experience and I would recommend them to anyone needing a new car, especially if they want a quality vehicle- even while rebuilding their credit. Thanks, Enterprise!
  • AM
    Aaron “Crazy-A” Malone
    Oct 6, 2025
    1.0
    Beware of the Extended Warranty Partnership Title: Enterprise sold me a warranty that failed to protect me during real-world delays Review: I purchased a vehicle from Enterprise Car Sales and also opted for their Enterprise Mechanical Repair Protection Plan, administered by United Service Protection Corporation. When my 2019 Ford Edge had a major transmission issue, the repair was approved — but the part couldn’t be sourced by the repair facility through Enterprise’s channels. The only available part was found through a third-party source but required freight charges, which the warranty company refused to cover, citing a contract exclusion. Even worse, their rental reimbursement was capped at just 6 days — after that, I was on my own. Despite the repair being approved, I’ve now been without a car for weeks and paying out of pocket for rental and freight — all while holding a warranty that’s supposed to help me avoid exactly this scenario. I’ve been tossed between the warranty company and the repair shop, misled about callbacks, and denied any escalation to a manager. The entire process has felt dismissive and unaccountable. Enterprise — you sold this warranty. Your brand is on it. Your name was used to promote it as a trusted product. At the very least, stand by your customers when your extended warranty partner fails to support them in good faith.

Frequently Asked Questions About Enterprise Car Sales

What types of vehicles does Enterprise Car Sales in Aurora offer?

Enterprise Car Sales offers a variety of used cars, including cars, trucks, vans, and SUVs, typically 1-3 years old with modern technology and features.

Where is Enterprise Car Sales located?

Enterprise Car Sales is located at 4000 Ogden Ave, Aurora, IL 60504, USA.