Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Aurora #2657 in Aurora, IL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Aurora, IL or call us at (630) 236-8827.
Mixed reviews on customer service; some praised helpful staff while others reported rudeness and lack of assistance.
Staff Knowledge
Inconsistent knowledge among employees; some customers received excellent help while others encountered unhelpful or uninformed staff.
Store Management
Negative feedback regarding store management, particularly about disrespectful behavior and poor customer handling.
Product Availability
Customers noted issues with stock availability and the need for more parts to be in stock.
Positive Experiences
Several customers highlighted exceptional service from specific employees, indicating that positive experiences do occur.
RN
Ronald Neal
Nov 3, 2025
5.0
Awesome service technician helped me with my problem
MP
Miriam P
Oct 5, 2025
1.0
Giovanni the manager instead of helping out and calling the store to verify if the part is in-stock he did not he just told me go there and of course they did not have the part and Miguel from the autozone in new your st in aurora help me out and he called another store and they had it. Very inconvenient that he had me running around. Will not come back to this autozone. Very disappointed
JP
Joseph Perruquet
Jul 25, 2025
5.0
Very helpful and loaned me the proper tool to do the job right.
BH
Bradley H
Jul 19, 2025
5.0
The employees were friendly and helpful when I brought my daughter’s car in for a quick diagnostic.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours of AutoZone Auto Parts in Aurora, IL?
AutoZone Auto Parts in Aurora, IL is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone Aurora offers both in-store pickup and same-day delivery services for customers.
What kind of automotive products can I find at AutoZone Auto Parts in Aurora?
You can find various automotive products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts in Aurora?
You can contact AutoZone Aurora by calling (630) 236-8827 or emailing customer.service@autozone.com.
What brands of automotive parts does AutoZone Aurora carry?
AutoZone Aurora carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What is the full address of AutoZone Auto Parts in Aurora, Illinois?
The address is 1017 E Galena Blvd, Aurora, IL 60505, United States.
Which nearby automotive repair shops can I visit around AutoZone Aurora?
Nearby automotive repair shops include Rick and Pat's Radiator Services, RMZ Automotive & Performance, Rodriguez Auto Repairs, and Sanctuary Automotive LLC.
Are there dining options close to AutoZone Aurora for customers to visit?
Yes, customers can try nearby dining spots such as Fico's Tacos, Pariente Mix, Dairy Delight, Deri Delite, El Pollo Giro - Galena Boulevard, Taqueria Memo's, and Paraiso Escondido.
What shopping options are available near AutoZone Aurora besides automotive stores?
Nearby shopping includes Dollar General (discount store), Lo Natural - Galena (herbal shop), Galena Furniture (furniture store), and La Secundaria (grocery and hardware store).
Is AutoZone Aurora located near any schools or educational institutions?
Yes, nearby schools include Beaupre Elementary School, W S Beaupre Elementary School, and Aurora East School District 131.